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Taking the ****!


Scully
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Forgot to renew vehicle insurance before going away on site, but as it hasn't gone up just decided to let it auto renew. Got home tonight to a letter stating they couldn't withdraw the money and I realised they had my old card details. Phoned up tonight and Got it sorted, and asked for a receipt as I'm self employed. ' No problem' says she, then after a pause says, ' we have you down as employed by such aand such'. Told her I still worked for the same company but had been self employed since being made redundant by same company due to the recession. 'That may affect our policy' says she. ' Why?' asks I. ' I'll just check.' and after doing so told me my premium would be another 51 quid but couldn't tell me why. Quite annoyed and told her so, then told her to cancel it and I would ring round tomorrow and get it cheaper somewhere else. She said she would have to reimburse my account which could take time so I said fine. Was just about to hang up when she asked me if I was entitled to any discount being a repeat customer. No idea says I. She told me to hang on while she did some maths and told me i was indeed entitled to a discount, so my premium would stay as initially quoted! So my discount worked out at 51 quid! What a coincidence! 🤔

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Forgot to renew vehicle insurance before going away on site, but as it hasn't gone up just decided to let it auto renew. Got home tonight to a letter stating they couldn't withdraw the money and I realised they had my old card details. Phoned up tonight and Got it sorted, and asked for a receipt as I'm self employed. ' No problem' says she, then after a pause says, ' we have you down as employed by such aand such'. Told her I still worked for the same company but had been self employed since being made redundant by same company due to the recession. 'That may affect our policy' says she. ' Why?' asks I. ' I'll just check.' and after doing so told me my premium would be another 51 quid but couldn't tell me why. Quite annoyed and told her so, then told her to cancel it and I would ring round tomorrow and get it cheaper somewhere else. She said she would have to reimburse my account which could take time so I said fine. Was just about to hang up when she asked me if I was entitled to any discount being a repeat customer. No idea says I. She told me to hang on while she did some maths and told me i was indeed entitled to a discount, so my premium would stay as initially quoted! So my discount worked out at 51 quid! What a coincidence!

Its amazing what a threat taking your custom elsewhere will achieve.

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I usually do shop around but completely forgot about it until I was away on site and even though it would have been difficult to do so on site was willing to do so due to the 51 quid rise. Will stay with them for now but will leave next renewal.

Like I said, if I wasn't on site I would have shopped about.

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I had a renewal from RAC today at £198 . Really ??? Last year was £146 so I asked them to cancel my policy .

She dropped it to £85 ??? For the same break down cover

What do you get on your policy for £85? The reason I ask is that I had a renewal quote from RAC for £187, but when I complained about the price, got it reduced to £139. That is for my wife and myself covering two cars.

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Its amazing what a threat taking your custom elsewhere will achieve.

Indeed. Must admit I was a bit gobsmacked, but when she repeatedly couldn't tell me why it made a difference, except for 'policy' I was miffed. Still quite annoyed that they 'tried it on'.

A workmates policy increased some years ago and he was going to change also, until the rep told him he would cancel his policy and reinstate him as a 'new' customer. It worked out cheaper than his initial quote!

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Nfu for all my vehicles.tried the comparison sites a few years back on a couple one was damaged while parked had witness and police report of careless driving by the other party.they wanted to do a knock for knock after about four months of argument they offered half of the vehicles value ombudsman involved another eight weeks got paid.nfu may be a bit more expensive but that few pounds is insignificant when it comes to a claim.nfu excellent.

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Nfu for all my vehicles.tried the comparison sites a few years back on a couple one was damaged while parked had witness and police report of careless driving by the other party.they wanted to do a knock for knock after about four months of argument they offered half of the vehicles value ombudsman involved another eight weeks got paid.nfu may be a bit more expensive but that few pounds is insignificant when it comes to a claim.nfu excellent.

Nfu for me too , goes down a bit every year as well .

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i was with the NFU for 6 years until they decieded to double my insurance......told em to get stuffed...then went to SAGA...after 2 years they did the same ...then went to some other company they did the same then went to Adrian Flux....what a bloody performance that was took 2 days to arrange insurance....will expect the same to happen there..............

 

 

stuff the insurance companies

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i was with the NFU for 6 years until they decieded to double my insurance......told em to get stuffed...then went to SAGA...after 2 years they did the same ...then went to some other company they did the same then went to Adrian Flux....what a bloody performance that was took 2 days to arrange insurance....will expect the same to happen there..............

 

 

stuff the insurance companies

Went with Adrian Flux when I imported my F650 from Italy, not much choice when insuring on VIN. Cost 50% more third party only than I'm now paying fully comp on my R1150RT!!
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i was with the NFU for 6 years until they decieded to double my insurance......told em to get stuffed...then went to SAGA...after 2 years they did the same ...then went to some other company they did the same then went to Adrian Flux....what a bloody performance that was took 2 days to arrange insurance....will expect the same to happen there..............

 

 

stuff the insurance companies

Flux is a complete joke, you tell them everything they agree a price & pay.Two days later they call you back and say something about the undwriter and ask fo another £70 you say on your bike they say you can have the mony back minus a cancelation free and admin of £95.Theiving toerags.

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i was with the NFU for 6 years until they decieded to double my insurance......told em to get stuffed...then went to SAGA...after 2 years they did the same ...then went to some other company they did the same then went to Adrian Flux....what a bloody performance that was took 2 days to arrange insurance....will expect the same to happen there..............

 

 

stuff the insurance companies

 

Mate has had a similar issue with NFU, so has left after being with them many years. I think insurance companies are the exception to the rule that 'loyalty pays'.

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