If you are using the android operating system,there was an update a while back,******** my logins to many forums using google chrome, everything works OK when I changed my browser to Firefox,just a thought! Hope it helps.
Ignore all their letters,including one from a supposed solicitor,don't correspond with them at all,done it three times,no problem,its all bully tactics,some letters are quite threatening,but they all fit into the shreader.
While things are working their o.k get a fault and they are a nightmare,asbolute ****, left them in february.just my experience with them.check out talk talk forums and decide for your self, plenty of horror stories there.but then, no provider is pefect.
Sorry to tell you Welsh Lamb, you will have to drink more than 1000 pints, its a penny off the beer tax, not the actual pint, started saving last night, might take a while though.