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While out shooting last weekend l went rrr’s over apex and my rifle hit the ground hard, closely followed by yours truly, lay there winded for a while an then in true fashion swore and called it a day. Monday night l went out to check the zero of the scope and it’s way off, zeroing it in within 6 shots l went in search of bunnies, focused on one at 50 yd’s and missed, sf seemed out of sink as well so back to zeroing and again it’s way off, xxxx it, zero again but not happy with what’s going on as sf seems odd. Tuesday morning email Hawke, prompt reply asking for details, honest details exchanged and their reply states as it’s not a manufacturing fault there’s a charge of £XX, can’t be fairer than that and it’s in the post. Thursday afternoon when l got back in from shooting, an email from Hawke is waiting stating all is now well with the settings and is there anything else l would like, it’s after 17:00 so they will be closed, l reply asking what charges are due and this morning at 09:15 l received a reply saying that they are just checking field of view clarity at 100 yd’s and it will be in the post this afternoon for delivery tomorrow, plus no charges. What can you say to service like this, top marks to Hawke, and as l’m in the process of looking for another scope guess who’s well in the running.
