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Excellent service, above and beyond from DJ Decoys.


Penelope
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Last season my GF bought me 6 of the best greylag goose decoys on the market.

 

http://www.djdecoys.com/product/supreme-full-bodied-flocked-greylag-decoys/

 

I wanted another 6 so contacted Gwyn at DJ Decoys to be told that they were out of stock and were expected in August. August duly arrived, but Gwyn had not received the decoys from Denmark where they are made.

 

Every fortnight or so I would contact Gwyn either by email or phone to see if they had migrated over, only to be told that they were not, then later, in transit, then in the country, but he was chasing the carrier as he had not received them and had lots of back orders to fill. I carried this on until early December, then gave up chasing, as I was leaving messages and email but not getting any reply.

 

On Christmas morning I was presented with a large box, wrapped in seasonal paper by my GF, in which were 6 fully flocked greylag decoys and a carry bag.

 

Turns out that she had spoken to Gwyn and his wife, ordered the decoys, hatched a cunning plan and asked them to avoid replying to me, giving them all the phone numbers and email addresses that I might use to contact them.

 

It would of been so much easier for them to just let me place the order, instead of carrying on the subterfuge for a few months.

 

:good: to all at DJ Decoys.

Edited by Penelope
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