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Unauthorized use of Ebay account


Lloyd90
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Received an email saying

 

 

Hello *EBAY USERNAME*

We have reason to believe that your eBay account has been used fraudulently without your permission. We’ve reset your eBay password. In addition, any unauthorized activity, such as buying or selling, has been canceled and any associated fees have been credited to your account. Any listings that we removed are included toward the end of this email. We assure you that your financial information is securely stored on a server and cannot be seen by anyone.

To secure your eBay account, you need to:

  1. Change your password on your personal email account and any item listing tools.
  2. Change your eBay password.
  3. Update your secret question and answer.
  4. Verify the contact information and other stored information on your eBay account is correct.
  5. Install or update antivirus software.

For detailed instructions, please visit:
LINK

Learn more about keeping your eBay account secure:
LINK

We appreciate your understanding and thank you for being part of our community.

Thanks,

eBay

Please don't reply to this message. It was sent from an address that doesn't accept incoming email.

1) I have NOT clicked any links on this email.

2) I HAVE changed my password to my email account

3) I tried to log into ebay from googling it and can not

I haven't done anything else.

Advise ? Is it legit ?

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I very much doubt it. Easiest way to tell normally is from the email it's sent from tbh.

We had one from PayPal. Looked very authentic until i checked the senders email. The first part said paypal but the rest was so obvious.

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1) I have NOT clicked any links on this email.

2) I HAVE changed my password to my email account

3) I tried to log into ebay from googling it and can not

I haven't done anything else.

Advise ? Is it legit ?

 

 

Just type into the address bar ebay.co.uk, and try logging in from that.

Why on earth use a search engine ?

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i have had several of these exact emails in the past and have treated them as phishing scam, i have never clicked on any links and have logged in by typing www.ebay.co.uk into adress bar then login as others have said. quick check as above ring ebay support, have always found them quick and helpful and would clarify validity for you.

 

atb 7diaw

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I genuinely can't log into my ebay account though lol

 

I stil haven't touched anything from the email, been viewing houses and flats today so have to phone tomorrow

Have you checked you email account to see if a new password was sent?

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It's a scam ! Forward it to spoof@ebay.com and they will send you one back confirming it is. Ebay always state your username or real name at the top not dear user etc

It's a scam ! Forward it to spoof@ebay.com and they will send you one back confirming it is. Ebay always state your username or real name at the top not dear user etc

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Have they sent you a new temporary password, if so google ebay and log in from there with the password they sent you, if you can log in its ok but immediatly change their password for one of your own.

DO NOT USE THE LINK THEY SENT YOU TO LOG IN,

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There were also two links on the email, which I removed along with my user name for this forum.

 

I will contact eBay tomorrow and update.

 

According to the email they have frozen the account and reset the password so it's on hold until tomorrow any ways.

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