eastlincs Posted June 27, 2018 Report Share Posted June 27, 2018 Anybody had any experience with Gmk warranty work? Got a brand new gun 4 weeks ago, took it back to the dealer a few days later as there was a fault. He sent it back to GMK and not heard anything since, the dealer that is. Originally he said probably be 7-10 days. Today is 21 days. Is this normal time scale? Quote Link to comment Share on other sites More sharing options...
Guest stevo Posted June 27, 2018 Report Share Posted June 27, 2018 Who was the dealer and what was the fault ? Quote Link to comment Share on other sites More sharing options...
Brodie Posted June 27, 2018 Report Share Posted June 27, 2018 Why did you not exercise your legal rights and ask for a refund or replacement? Having bought a gun to use it is not acceptable that you are left without the use of it for any length of time. Quote Link to comment Share on other sites More sharing options...
eastlincs Posted June 27, 2018 Author Report Share Posted June 27, 2018 10 minutes ago, Brodie said: Why did you not exercise your legal rights and ask for a refund or replacement? Having bought a gun to use it is not acceptable that you are left without the use of it for any length of time. Didn’t really think anything of it to be honest, the Gun was fine but I went for my first lesson and the gun got a few rain drops on. Wiped it all off, not a problem. But few hours later all the marks appeared in the stock and wouldn’t come off. I only went back to the delaers with it to get some oil to take the marks out not to complain About But they said as it’s new he’d rather I let them send it back to GMK for them to look at and sort. Which was fine with me as I was off away. But now I want it back lol. 31 minutes ago, stevo said: Who was the dealer and what was the fault ? Derek lees. He was brilliant to be fair no complaints from me about them, they where the ones that said it’s not acceptable and wanted to return it. I was happy to get some oil to try get it off until they said that. Marks on the stock was the issue. Quote Link to comment Share on other sites More sharing options...
JDog Posted June 27, 2018 Report Share Posted June 27, 2018 GMK received my Beretta from Derek Lee two weeks ago and I shot with it this afternoon. Quote Link to comment Share on other sites More sharing options...
eastlincs Posted June 27, 2018 Author Report Share Posted June 27, 2018 (edited) 18 minutes ago, JDog said: GMK received my Beretta from Derek Lee two weeks ago and I shot with it this afternoon. Hmmmm, now that has annoyed me. Il call again tommorow. Edited June 27, 2018 by eastlincs Quote Link to comment Share on other sites More sharing options...
Guest stevo Posted June 27, 2018 Report Share Posted June 27, 2018 (edited) Yes Derick is fantastic with that sort of thing , he will not tolerate that kind of **** , I have never waited more than two weeks of anything on my dealings with GMK . Give Derick a Bell tomorrow , trust me Derick, Paul, or Dave will not mind you phoning so don’t feel like your bothering them . Edited June 27, 2018 by stevo Quote Link to comment Share on other sites More sharing options...
eastlincs Posted June 27, 2018 Author Report Share Posted June 27, 2018 Il give GMK a call first in the morning, probably turn up tommorow now lol. Cheers for the replies. Quote Link to comment Share on other sites More sharing options...
Guest stevo Posted June 27, 2018 Report Share Posted June 27, 2018 If Derick sent to them , GMK will tell you nowt . Phone Derick and get them to sort . Quote Link to comment Share on other sites More sharing options...
eastlincs Posted June 27, 2018 Author Report Share Posted June 27, 2018 Ahh ok, I’ll call Dereks then cheers Quote Link to comment Share on other sites More sharing options...
Guest stevo Posted June 27, 2018 Report Share Posted June 27, 2018 ??? Quote Link to comment Share on other sites More sharing options...
eastlincs Posted June 28, 2018 Author Report Share Posted June 28, 2018 Rang Gmk, got the gun June 11th. Hasn’t been touched. They say the wood shop is flat out and it’s been in a que. They said they will jump it up and get it done so I have it back next week they say, time will tell. Quote Link to comment Share on other sites More sharing options...
Guest stevo Posted June 28, 2018 Report Share Posted June 28, 2018 So you didn’t speak to Derick lees then. Quote Link to comment Share on other sites More sharing options...
haynes Posted June 28, 2018 Report Share Posted June 28, 2018 I'm not surprised the wood shop is flat out. A mate bought a new Beretta from elderkins last season. He had a trigger issue so took it back. Elderkins said they would get him a new one. No problem he thought. Goes to collect it, still had the tape o the box. So brand new. Bill elderkin opens the box and the wood on the forend was not even close to matching the stock. Think blonde and brunette. They scoured the shop to make it right. Beretta quality control needs to step up a notch. Quote Link to comment Share on other sites More sharing options...
eastlincs Posted June 28, 2018 Author Report Share Posted June 28, 2018 1 hour ago, stevo said: So you didn’t speak to Derick lees then. No tried Gmk first. Give them the serial number and they where happy to help to be fair Quote Link to comment Share on other sites More sharing options...
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