Tollerman Posted January 18, 2019 Report Share Posted January 18, 2019 My daughter takes out a subscription to the Field ,on my behalf,at Christmas.Has done for a number of years without a problem.However the December edition failed to arrive.Despite four phone calls to customer care and each time a promise to send a replacement ( third time special delivery,fourth time plain brown envelope) it has not arrived.Anyone else had a problem with this magazine? Quote Link to comment Share on other sites More sharing options...
CharlieT Posted January 18, 2019 Report Share Posted January 18, 2019 No, mine came on time. Quote Link to comment Share on other sites More sharing options...
B725 Posted January 18, 2019 Report Share Posted January 18, 2019 Not with that magazine but I have with shooting times and sporting gun. I either had no magazines or sometimes up to 4.customer service's were useless the only person to eventually sort it was the editor it took several months. Quote Link to comment Share on other sites More sharing options...
Westley Posted January 18, 2019 Report Share Posted January 18, 2019 1 hour ago, B725 said: Not with that magazine but I have with shooting times and sporting gun. I either had no magazines or sometimes up to 4.customer service's were useless the only person to eventually sort it was the editor it took several months. Lucky to get the Editor of Shooting Times, he is always off shooting somewhere or other ! Quote Link to comment Share on other sites More sharing options...
Tollerman Posted January 18, 2019 Author Report Share Posted January 18, 2019 Had the January and February editions since.Really strange as they say they have copies of the December magazine in stock.Last time I spoke to them they promised to send another copy in a plain brown envelope in case an 'anti' was intercepting it. Quote Link to comment Share on other sites More sharing options...
Tollerman Posted January 21, 2019 Author Report Share Posted January 21, 2019 Finally after eight weeks they have informed me that that although their computer showed back issues available they actually had none in stock.Five Phone calls over that period each time promised a copy would be sent immediately.Very poor customer service . Quote Link to comment Share on other sites More sharing options...
Salopian Posted January 21, 2019 Report Share Posted January 21, 2019 " Lucky to get the Editor of Shooting Times, he is always off shooting somewhere or other ! " Or being replaced by the next aspiring non competent. Shooting Gazette has to be the worst magazine of them all . Thankfully after 50 years I have stopped buying any of them . All of them are reprints of previous editions but with a report of the last free shoot the editor or their minions got invited to . Quote Link to comment Share on other sites More sharing options...
shalfordninja33 Posted January 22, 2019 Report Share Posted January 22, 2019 Tollerman, you have PM. Quote Link to comment Share on other sites More sharing options...
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