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CENS ear protectors

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Anyone know what the warranty period is on these?

I bought a pair of CENS ProFlex+ Competition ear protectors in May 2017 and recently I have been having problems with the left unit;

 
1. The battery runs flat vey quickly. I put new batteries in both units on Saturday night but when I put them in on Sunday the left battery had no power
 
2. I put a new battery in and while I was shooting the left unit kept switching off. If I tapped the unit it came back on momentarily 
 
3. The left unit doesn’t seem to switch off
 
Any advice?

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The adverts for them say 2 year warranty. Try phoning them, they may just replace out of courtesy as they are only a few months outside the warranty period. Worth asking.

OB

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I have CENS units and have had for a long while.  I phoned them and could get little cens from them. I was not impressed with their approach and when I did get a repair it cost me £70.

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I have sent mine back and although they are only 3 months out of warranty they have confirmed that I will have to pay for any repairs

Apparently it costs £35 per module to look at them and then any repair costs on top of that and if I don't want to go ahead with the repairs they will return at a cost of £20 or dispose of for nothing.

Interestingly they said that the units should be sent back to them annually for a service/check up which costs £20 per module + p&p!!

 

I don't think I will buying CENS again or recommending them

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I get 3 to 4 years out of them between services …

Only used for game / fowling … they get exposed to quite a lot, and although the cost is a pain .. I think it's worth it for the benefit I get.

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I have one in for repair at the moment, they have had it 2 weeks already and I have not heard from them. I chased it and was told they will contact me when they get around to it, possibly another week.

No very impressed. 

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15 minutes ago, rimfire4969 said:

I have one in for repair at the moment, they have had it 2 weeks already and I have not heard from them. I chased it and was told they will contact me when they get around to it, possibly another week.

No very impressed. 

Yes, thats all I got, short curt reply. Mine are due for replacement and will be looking elsewhere.

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