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photon rt not turning on


scarecrow243
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Just a thought. I just purchased a new night spotter and put in new batteries and it would not switch on. Took it back and to my embarrasment Carl at Solware changed the batteries and it worked. Checked the batteries and it said in very small letters  for low power use.  Carl put in some standard batteries and it fired up.  These where Panasonics purchased from my local store, not cheapies.

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  • 2 weeks later...

update  well i had to deal with thomas jacks again as a yukon photon 4.5x42s had a memory fault i did contact yukon first who told me it was the memory fault and it would be repaired according to the warranty i told them i did not have the original receipt they said the serial number will be enough for the warranty so i sent it to thomas jacks after telling them i had contacted yukon but once they had the scope they said because i did not have the receipt they could not tell if the scope was imported by them untrue as the serial number is on import paper work. so i had to pay £135 +vat + £162 they opened the box and removed the usb lead and spare battery pouch because i did not have them with the scope i sent them well they say the scottish are mean what does that make thomas jacks ps i had a good review on here before i removed it for them being so greedy

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2 minutes ago, scarecrow243 said:

update  well i had to deal with thomas jacks again as a yukon photon 4.5x42s had a memory fault i did contact yukon first who told me it was the memory fault and it would be repaired according to the warranty i told them i did not have the original receipt they said the serial number will be enough for the warranty so i sent it to thomas jacks after telling them i had contacted yukon but once they had the scope they said because i did not have the receipt they could not tell if the scope was imported by them untrue as the serial number is on import paper work. so i had to pay £135 +vat + £162 they opened the box and removed the usb lead and spare battery pouch because i did not have them with the scope i sent them well they say the scottish are mean what does that make thomas jacks ps i had a good review on here before i removed it for them being so greedy

hello, you had to paid £162 to repair a MK 1 5x42 ?

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2 hours ago, scarecrow243 said:

Hi i have sent yukon a few emails about this they said they would contact t/j  about it so just waiting to hear the outcome

hello, hope it all goes well, i think T/Jacks has lost it customer service as i am sure your not alone with these problems and them avoiding the warranty

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  • 2 weeks later...
2 hours ago, scarecrow243 said:

yukon have not done anything  about this  so i am still £162 out of pocket

hello, sounds very unfair of both Yukon a TJ, did they say it is still under warranty ? i think they are both finding the Pards are selling better so not so many customers for themselves, 

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