DUNKS Posted March 29, 2020 Report Share Posted March 29, 2020 We had booked for a week away in Wales with Parkdene resorts. Of course we cant now go. Phoned up to see about a refund as we had paid in full. Expecting a fight I was surprised when the lass on the phone said fine sir give me your bank code and a full refund will be with you shortly. I appreciate the guvmint is re embursing these folk but you don't expect this treatment in the UK. Quote Link to comment Share on other sites More sharing options...
TIGHTCHOKE Posted March 29, 2020 Report Share Posted March 29, 2020 Good to see they are dealing with you properly and they are hoping you will book again. Quote Link to comment Share on other sites More sharing options...
ditchman Posted March 29, 2020 Report Share Posted March 29, 2020 now that is service ...........and the way to run a buisness and make money...............i bet you re-book with them ...and tell them why Quote Link to comment Share on other sites More sharing options...
Cosmicblue Posted March 29, 2020 Report Share Posted March 29, 2020 Trading with integrity - great to see in these difficult times - thanks for sharing. Quote Link to comment Share on other sites More sharing options...
rapid .25 Posted March 29, 2020 Report Share Posted March 29, 2020 With service like that dealing with refunds I should imagine that when you rebook and eventually get there the service at the actual resort will be amazing, thanks for sharing, stay safe.👍 Quote Link to comment Share on other sites More sharing options...
DUNKS Posted March 29, 2020 Author Report Share Posted March 29, 2020 They told me they have closed all their holiday sites. Thousands upon thousands of holiday caravans on vast sites with clubs, play areas and pools all empty and like ghost towns must be very strange to be security on these sites. Quote Link to comment Share on other sites More sharing options...
Rim Fire Posted March 29, 2020 Report Share Posted March 29, 2020 I got a caravan on a ParkDean site in Porthcawl you will be surprised how much security is needed when there is no one around ****** locals and other scumbags will try and break in to your vans or nick gas bottles Quote Link to comment Share on other sites More sharing options...
DUNKS Posted March 29, 2020 Author Report Share Posted March 29, 2020 (edited) Quote security. Security at this time should have guns! Edited March 29, 2020 by DUNKS Quote Link to comment Share on other sites More sharing options...
mr smith Posted March 29, 2020 Report Share Posted March 29, 2020 Parkdean closed their parks only about a week ago long after their competitors did,they were under a huge amount of online pressure to do so as it was encouraging people to move round the country.Many locals didn't want people coming possibly bringing the virus and the shops were being emptied by visitors. The missus and me were supposed to be heading up to a lodge at Tummel valley,I claimed my refund on the night they closed the parks refunds can take up to 28 days.They also offered vouchers but I'd rather have the cash thanks. Quote Link to comment Share on other sites More sharing options...
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