countryman Posted June 5, 2020 Report Share Posted June 5, 2020 I am hoping someone can help me with my iPhone, all my contacts have disappeared from the phone, I have looked up on the internet and it seems to be something to do with I cloud, I have tried what was said switching off etc but nothing, all so when I was inside and my phone rang my I pad would all so ring so you could take the call on that , now that has stoped as well. Any ideas how to get them back much appreciated. chris Quote Link to comment Share on other sites More sharing options...
johnphilip Posted June 5, 2020 Report Share Posted June 5, 2020 Ok dont know the iPhone. Are your contacts on the phone or sim card Quote Link to comment Share on other sites More sharing options...
Good shot? Posted June 5, 2020 Report Share Posted June 5, 2020 I would suggest going into ICLOUD and "find devices". Quote Link to comment Share on other sites More sharing options...
countryman Posted June 5, 2020 Author Report Share Posted June 5, 2020 1 minute ago, johnphilip said: Ok dont know the iPhone. Are your contacts on the phone or sim card Contacts are on the phone I believe. Quote Link to comment Share on other sites More sharing options...
johnphilip Posted June 5, 2020 Report Share Posted June 5, 2020 19 minutes ago, countryman said: Contacts are on the phone I believe. The benefits of on the sim card is , if you swap phones the detail are there when you put the sim into the new phone . Hopefully someone with an iPhone will help more sorry . Quote Link to comment Share on other sites More sharing options...
martyn2233 Posted June 5, 2020 Report Share Posted June 5, 2020 28 minutes ago, countryman said: Contacts are on the phone I believe. Wrong I believe it’s cloud based UPDATE YOUR PHONE AND IPAD new update available now Have you tried settings / contract’s / check your default settings Quote Link to comment Share on other sites More sharing options...
discobob Posted June 5, 2020 Report Share Posted June 5, 2020 check you haven't signed out of iCloud - go into app store and see what happens as a starter - try to download something free if that seems to be working If not signed in - go to settings and look for iCloud Cheers Quote Link to comment Share on other sites More sharing options...
johnphilip Posted June 5, 2020 Report Share Posted June 5, 2020 44 minutes ago, martyn2233 said: Wrong I believe it’s cloud based UPDATE YOUR PHONE AND IPAD new update available now Have you tried settings / contract’s / check your default settings Well another reason to hate the iPhone 😄 Quote Link to comment Share on other sites More sharing options...
countryman Posted June 5, 2020 Author Report Share Posted June 5, 2020 Tried all suggestions but no contacts on phone, I can go to an Apple shop for them to look at but they are still closed for another ten days. What a sod. Quote Link to comment Share on other sites More sharing options...
Duckandswing Posted June 5, 2020 Report Share Posted June 5, 2020 Try going to settings on your phone, then tap iCloud, find contacts, then turn it off if it’s on and then back on again or if it’s off turn it back on. If the iCloud asks you to replace your iphone contacts with iCloud contents, select delete from my iphone. Your contacts should then be back again. Or, recover from your iTunes back up... Quote Link to comment Share on other sites More sharing options...
Surfer Posted June 6, 2020 Report Share Posted June 6, 2020 Your contacts should be on your iPad as well ,try syncing it with your phone again Quote Link to comment Share on other sites More sharing options...
billytheghillie Posted June 6, 2020 Report Share Posted June 6, 2020 buy a Motorola Quote Link to comment Share on other sites More sharing options...
countryman Posted June 6, 2020 Author Report Share Posted June 6, 2020 1 hour ago, Surfer said: Your contacts should be on your iPad as well ,try syncing it with your phone again My iPad won’t connect to iCloud or iTunes Quote Link to comment Share on other sites More sharing options...
Surfer Posted June 7, 2020 Report Share Posted June 7, 2020 20 hours ago, countryman said: My iPad won’t connect to iCloud or iTunes Are you signed into them ?check in your settings it will ask for Apple ID username and password Quote Link to comment Share on other sites More sharing options...
countryman Posted June 7, 2020 Author Report Share Posted June 7, 2020 2 hours ago, Surfer said: Are you signed into them ?check in your settings it will ask for Apple ID username and password I am unable to sign in , I managed to do a live chat with Apple and they don’t know what’s wrong, they have told me to make an appointment at my local Apple store. I would love to know how all my contacts can disappear over night. Quote Link to comment Share on other sites More sharing options...
Surfer Posted June 7, 2020 Report Share Posted June 7, 2020 4 minutes ago, countryman said: I am unable to sign in , I managed to do a live chat with Apple and they don’t know what’s wrong, they have told me to make an appointment at my local Apple store. I would love to know how all my contacts can disappear over night. Sorry I cannot be of anymore help,time for the experts at the shop who will make it look easy Quote Link to comment Share on other sites More sharing options...
countryman Posted June 7, 2020 Author Report Share Posted June 7, 2020 56 minutes ago, Surfer said: Sorry I cannot be of anymore help,time for the experts at the shop who will make it look easy Yes thanks for trying, and guess what the Apple shops are booked solid for a month when they open with peoples problems. Quote Link to comment Share on other sites More sharing options...
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