Clodhopper Posted August 8, 2020 Share Posted August 8, 2020 You often see people commenting on poor service from businesses so I thought I would put up a positive post. I recently had a part break on a magnet purchased from A1 Decoys earlier on this year. It has had some use. An emailed photograph of the defective part resulted in a new part dropping through my letter box a few days later free of charge! Top marks to the team at A1 Decoys. Quote Link to post Share on other sites
The Heron Posted August 8, 2020 Share Posted August 8, 2020 Nice to hear I recently bought a shotkam I found there service excellent in the current climate business needs to be on the ball. Quote Link to post Share on other sites
Old Boggy Posted August 9, 2020 Share Posted August 9, 2020 About a year ago, I purchased a Commander seat from A1 Decoys and after a few trips out, some of the welding on the swivel part failed. Like Clodhopper, I emailed a photo of the defective part and received a replacement the next day. Faults occur, but in my opinion, it's the ability to rectify them that counts and A1 certainly performed well. This was dealt with by Aimee, who I understand has now left, but I'm pleased to hear that A1 continue to provide excellent service. OB Quote Link to post Share on other sites
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