kingsy18 Posted January 1, 2021 Report Share Posted January 1, 2021 If I purchase a thermal and charge up battery and try out the thermal and it's not as I expected,can I still return it or do they class it as used. Quote Link to comment Share on other sites More sharing options...
TIGHTCHOKE Posted January 1, 2021 Report Share Posted January 1, 2021 In what way do you think it might be "not as expected"? Do you have any experience of using thermal imaging equipment? Quote Link to comment Share on other sites More sharing options...
Sciurus Posted January 1, 2021 Report Share Posted January 1, 2021 Legally you could only return it if it is faulty. Ideally, you should try it out in the shop. Quote Link to comment Share on other sites More sharing options...
oldypigeonpopper Posted January 1, 2021 Report Share Posted January 1, 2021 Hello, as above but what make and model and where did you buy? Quote Link to comment Share on other sites More sharing options...
Wymondley Posted January 1, 2021 Report Share Posted January 1, 2021 The law is different if you purchased on line, you can return the item as delivered within 14 days without giving a reason. Is this an actual case or a hypothetical one? Quote Link to comment Share on other sites More sharing options...
kingsy18 Posted January 1, 2021 Author Report Share Posted January 1, 2021 I did have a helion xq38f in which I regret selling but needed funds at the time,thinking of getting the axionxq 38 lrf,as there are no shops near me where I can try one so i,ll have to order one online.Just wanted to know what my rights are. Quote Link to comment Share on other sites More sharing options...
Jaymo Posted January 1, 2021 Report Share Posted January 1, 2021 DSR will apply! Quote Link to comment Share on other sites More sharing options...
steve_b_wales Posted January 1, 2021 Report Share Posted January 1, 2021 (edited) The Axion key XM30 is excellent. I've recently purchased one and I'm happy with it. No bells or whistles, just good quality. If you were living closer, then you'd be welcome to try mine out. Edited January 1, 2021 by steve_b_wales Quote Link to comment Share on other sites More sharing options...
kingsy18 Posted January 2, 2021 Author Report Share Posted January 2, 2021 22 hours ago, TIGHTCHOKE said: In what way do you think it might be "not as expected"? Do you have any experience of using thermal imaging equipment? Had a helion xq38f previously ,wanted to see how the axion xq compared to it and if it didn't,t would I be able to return it if it didn't and exchange for something else. Quote Link to comment Share on other sites More sharing options...
davewh100 Posted January 2, 2021 Report Share Posted January 2, 2021 iv got the xq38f as you said you was very happy with it, why look at anything else or buy anything else and be disappointed go with what you know no reason to return then Quote Link to comment Share on other sites More sharing options...
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