Sussexboy Posted March 28, 2021 Report Share Posted March 28, 2021 I know people like to complain about BT, often with very good reason. Indeed, some of my own previous experiences have been less than positive. However, yesterday was a pretty good experience. Around 1pm the memsahib informed me that the phone line was down and the internet was slow or non existent. I phoned 150 at 1:45pm, spoke to a very helpful jovial chap in Stockport, 5pm I had a call from the Openreach engineer to say he was working on it, 5:40pm I had another call to inform me he had fixed it and what the problem was. I thought that was pretty good service for a Saturday. Quote Link to comment Share on other sites More sharing options...
TIGHTCHOKE Posted March 28, 2021 Report Share Posted March 28, 2021 Yes very good, would be nice if they could do it properly all the time though! Quote Link to comment Share on other sites More sharing options...
Sussexboy Posted March 28, 2021 Author Report Share Posted March 28, 2021 Absolutely! Quote Link to comment Share on other sites More sharing options...
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