markm Posted June 30, 2021 Report Share Posted June 30, 2021 (edited) Hi. A month ago (exactly 30 days today) I went to a restaurant (new Hard Rock in Newcastle, which had just opened and paid with my AMEX card.) Within 24 hours it appeared as ‘unknown / new vendor.’ Within a few days it disappeared and when you look at my limit and balance, it’s not accounted for, or in the pending. Have I got a freebie? Edited June 30, 2021 by markm Quote Link to comment Share on other sites More sharing options...
Lloyd90 Posted June 30, 2021 Report Share Posted June 30, 2021 Well if it was me I'd give them a ring and ask what's happened? Quote Link to comment Share on other sites More sharing options...
Zetter Posted June 30, 2021 Report Share Posted June 30, 2021 This does occasionally happen. It used to be a lot more prevalent back in the days before chip and pin as if the store lost the piece of swipe paper it never got billed. Even so I have had a couple of small transaction from shops lost in the ether over the past year even with chip and pin / contactless and they never got charged so I would chalk it up to a freebee myself. Quote Link to comment Share on other sites More sharing options...
Smokersmith Posted June 30, 2021 Report Share Posted June 30, 2021 46 minutes ago, Lloyd90 said: Well if it was me I'd give them a ring and ask what's happened? If it was me I'd keep quiet and see what happens. Quote Link to comment Share on other sites More sharing options...
12gauge82 Posted June 30, 2021 Report Share Posted June 30, 2021 1 hour ago, markm said: Hi. A month ago (exactly 30 days today) I went to a restaurant (new Hard Rock in Newcastle, which had just opened and paid with my AMEX card.) Within 24 hours it appeared as ‘unknown / new vendor.’ Within a few days it disappeared and when you look at my limit and balance, it’s not accounted for, or in the pending. Have I got a freebie? I'd give them a ring and let them know, it wouldn't sit right with me taking goods or services and not paying. Quote Link to comment Share on other sites More sharing options...
Lloyd90 Posted June 30, 2021 Report Share Posted June 30, 2021 18 minutes ago, 12gauge82 said: I'd give them a ring and let them know, it wouldn't sit right with me taking goods or services and not paying. 👍🏻👍🏻👍🏻 Quote Link to comment Share on other sites More sharing options...
johnphilip Posted June 30, 2021 Report Share Posted June 30, 2021 25 minutes ago, 12gauge82 said: I'd give them a ring and let them know, it wouldn't sit right with me taking goods or services and not paying. Me to Quote Link to comment Share on other sites More sharing options...
JohnfromUK Posted June 30, 2021 Report Share Posted June 30, 2021 1 hour ago, 12gauge82 said: I'd give them a ring and let them know, it wouldn't sit right with me taking goods or services and not paying. A long time ago - I had a very similar thing; goods (some wine actually) delivered, bill came up on my credit card (Access card which dates it) account. Next statement - contra entry (i.e. credited) the same amount. I rang the supplier (from who I regularly had goods) to explain. They couldn't understand it as they had received payment in full from Access - and were quite happy all was in order. Tried to contact Access - who were so difficult to speak to - I gave up in the end ....... and enjoyed my free goods! Quote Link to comment Share on other sites More sharing options...
mel b3 Posted June 30, 2021 Report Share Posted June 30, 2021 1 hour ago, 12gauge82 said: I'd give them a ring and let them know, it wouldn't sit right with me taking goods or services and not paying. Me too . I wouldn't feel comfortable if they'd made a mistake and not charged me , any more than I'd be happy if they made a mistake and over charged me. Quote Link to comment Share on other sites More sharing options...
Lord O War Posted July 2, 2021 Report Share Posted July 2, 2021 I would leave it a bit first, say 8 weeks, then cantact the vendor and ask if they have had payment. That should be long enough for anything odd to have sorted itself out. Otherwise you just know it will get mucked up and you will get billed twice then. I had an airport purchase take 2 months to turn up on a credit card a few years back Quote Link to comment Share on other sites More sharing options...
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