DUNKS Posted August 11, 2023 Report Share Posted August 11, 2023 Hi. Just had my home insurance renewal reminder and they have ben generous "their words" AND INCLUDED AUTO RENEWAL. IF THEY DONT HEAR FROM ME THE POLICY WILL AUTO RENEW. This is a thing I never do and just cant see how they can do this without my permission. Also the premium has increased by a massive £90. I will sort it but what a liberty. The AA tried this on many years ago and caused a hassle. Why cant life be simple again? Quote Link to comment Share on other sites More sharing options...
Old Boggy Posted August 11, 2023 Report Share Posted August 11, 2023 7 minutes ago, DUNKS said: Hi. Just had my home insurance renewal reminder and they have ben generous "their words" AND INCLUDED AUTO RENEWAL. IF THEY DONT HEAR FROM ME THE POLICY WILL AUTO RENEW. This is a thing I never do and just cant see how they can do this without my permission. Also the premium has increased by a massive £90. I will sort it but what a liberty. The AA tried this on many years ago and caused a hassle. Why cant life be simple again? I think that this sadly is standard practice now with home and car insurance. They rely on people going for the easy option and not shopping around. Apparently, with car insurance, it`s best to start shopping around about 21 days before the renewal date. Leave it any nearer and the premium can increase even with a new provider. I think that I heard that on the Martin Lewis money programme. OB Quote Link to comment Share on other sites More sharing options...
bruno22rf Posted August 11, 2023 Report Share Posted August 11, 2023 You will have been given the opportunity to opt out of auto renewal when you first took the policy out, I always opt out and write down who I spoke to and exactly when. As renewal comes round I stop the direct debit and then all the fun starts. Last years victim was a well known large Insurance company who ended up paying me £50 compensation for "inconvenience" when having to answer their emails and phone calls. Quote Link to comment Share on other sites More sharing options...
DUNKS Posted August 11, 2023 Author Report Share Posted August 11, 2023 24 minutes ago, bruno22rf said: You will have been given the opportunity to opt out of auto renewal when you first took the policy out, I always opt out and write down who I spoke to and exactly when. As renewal comes round I stop the direct debit and then all the fun starts. Last years victim was a well known large Insurance company who ended up paying me £50 compensation for "inconvenience" when having to answer their emails and phone calls. Yes I was. three years ago and I opted out. Last year it did not auto renew but this year it has. Quote Link to comment Share on other sites More sharing options...
TOPGUN749 Posted August 11, 2023 Report Share Posted August 11, 2023 I always tell them when I accept an insurance quote,that I do not want auto renew. I will decide the following year what company to insure with by getting fresh quotes. Usually a phone call can knock off 20%,or match elsewhere. If you get a new bank card they can’t take any money I believe! Quote Link to comment Share on other sites More sharing options...
London Best Posted August 11, 2023 Report Share Posted August 11, 2023 Surely, if you don’t pay them they can’t auto renew. I never use direct debits. Quote Link to comment Share on other sites More sharing options...
DUNKS Posted August 11, 2023 Author Report Share Posted August 11, 2023 42 minutes ago, London Best said: Surely, if you don’t pay them they can’t auto renew. I never use direct debits. I paid last year by card, dont do direct debit. They would have used the same card number without my permission which I believe is illegal. Quote Link to comment Share on other sites More sharing options...
Gu5 Posted August 11, 2023 Report Share Posted August 11, 2023 Had my motorcycle policy ‘auto renew’ I had to look through the paperwork to find out that they’d doubled the premium. They also forgot to send me a renew notification. a quick call to them to tell them exactly what I thought of their business practices and a full refund was issued. I wonder how many people just accept it? Quote Link to comment Share on other sites More sharing options...
TIGHTCHOKE Posted August 11, 2023 Report Share Posted August 11, 2023 19 minutes ago, Gu5 said: Had my motorcycle policy ‘auto renew’ I had to look through the paperwork to find out that they’d doubled the premium. They also forgot to send me a renew notification. a quick call to them to tell them exactly what I thought of their business practices and a full refund was issued. I wonder how many people just accept it? Too many! Quote Link to comment Share on other sites More sharing options...
walshie Posted August 11, 2023 Report Share Posted August 11, 2023 My car insurance auto renews. I get a renewal notice and if the price is OK, I let it renew. Last 2 years with the same company it "auto-renewed" followed by a threatening letter a few days later saying that if I didn't pay by so-and-so date they'd cancel it. Quote Link to comment Share on other sites More sharing options...
TIGHTCHOKE Posted August 11, 2023 Report Share Posted August 11, 2023 1 hour ago, walshie said: My car insurance auto renews. I get a renewal notice and if the price is OK, I let it renew. Last 2 years with the same company it "auto-renewed" followed by a threatening letter a few days later saying that if I didn't pay by so-and-so date they'd cancel it. But, you get a better deal if you renew at 3 weeks to go and start your search at 4 weeks to go. Quote Link to comment Share on other sites More sharing options...
Bigbob Posted August 11, 2023 Report Share Posted August 11, 2023 I wait till i get the auto renewal letter then phone up and say i am on go compare and theres 12 cheaper than you what can you do ? remembering ive 2 cars the house and green flag threw your company Its usually a waste of time you dont get a loyalty bonus now Quote Link to comment Share on other sites More sharing options...
armsid Posted August 11, 2023 Report Share Posted August 11, 2023 i normally use 1 company ten change next time as the policy is new business and a discount Quote Link to comment Share on other sites More sharing options...
Vince Green Posted August 12, 2023 Report Share Posted August 12, 2023 19 hours ago, DUNKS said: I paid last year by card, dont do direct debit. They would have used the same card number without my permission which I believe is illegal. You will have agreed to it when you tick the box that says you agree to their T&C. Most insurance is done online now and you can't get past that box without ticking it Quote Link to comment Share on other sites More sharing options...
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