Evening all,
Having a problem with an ERA multipoint lock (2 mushroom 2 roller) and would appreciate some advice on how to deal with it.
Doors & lock have been in place from new about 6 years or so and has been absolutely fine up until this weekend. The problem is that suddenly the door won't lock properly; The handle won't fully raise up to engage the multilocking points and the key will not fully turn in the lock. There is no sign of external damage or tampering to the door or the lock, so I am presuming that something has gone wrong with either the gearbox or the multipoint mushroom/roller mechanism.
Any advice on whether I should replace just the gearbox or go the whole hog and replace both the gearbox & multipoint mechanism.
Any help and guidance very much appreciated...
Paul.