Alanl50 Posted May 25, 2013 Report Share Posted May 25, 2013 Hows this for service, I was out with my .243 rifle Wednesday evening, had one shot went home and when I went to clean my rifle and the bolt stop/release catch had fell down from its normal position so I could not depress it to remove the bolt well after much fiddling (with the rifle) I managed to remove the bolt I could see it he catch was not in the right/normal position added to my misery my wife asked me what was the little biro spring on the kitchen table for ?? Next morning I ring up Truelock and Harris told them my problem bring it back they said lucky for me they are open till 7.00pm on Thursdays, in I went Jason took my gun to his workshop and came back 5 mins later, gun diss-assembled showing me a broken screw that was the culprit, he told me he had never seen a screw broken before and didn't keep them in stock anyway he would have to order one perhaps it was my look of disappointment but I asked could I still use the rifle as it didn't affect the firing considering its bank holiday he said I could but he would prefer the rifle fixed, he then announced the would make one for me bigger and stronger than the original, pick it up Saturday morning, this I did today all fixed total cost of NOTHING. he wouldn't accept any money I bought this rifle from them secondhand earlier this year. When I bought the rifle they said they guaranteed the rifle but I never thought to ask what or how how it was for. I consider this a blooming good service. Its pays to shop local! Alan Rifle is a Howa .243, 500 sporter, Stainless Steel. Quote Link to comment Share on other sites More sharing options...
davidsuffolk Posted May 26, 2013 Report Share Posted May 26, 2013 + ! for Trulock & Harris. I bought a mag release extension from the USA for my Saiga 12 and the thread for the tiny screw to hold it in place was like nothing I had. Jason identified the thread and then loaned me a tap to do it myself which I thought very kind as these are after all the tools of his trade. Quote Link to comment Share on other sites More sharing options...
Jools Posted June 6, 2013 Report Share Posted June 6, 2013 Ah well Jason is a good bloke and you David, if you are who I guess you are, are an engineer so knows what to do with a die!!!!!!!!!!!!!! Quote Link to comment Share on other sites More sharing options...
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