GRRRRRRRR

[Ferret Master]

'As a valued BT customer I would like to offer you...'

 

'We are not with BT'

 

'The chance to...'

 

'I just said we are not with BT'

 

'Then would sir like...'

 

'We are with a better company, goodbye'

[darebear]

well.

 

had a further discussion about this with my friend gemz. she had had to phone vodaphone because they had sent her a bill of £30 a couple of months after she just paid £73 to buy herself out of the contract. so gemz was not amused and wanted to know why. so she phoned vodaphone. and where was she was put through to? duh. a call centre in india. (of courrrrrrrrrrse ~rolls eyes~).

 

the crap_speaking_and_no_understandee_englishy telesales clerk wanted gemz to pay another £30 for a fee she herself didnt even know was for, and wanted gemz' card details. gemz understandably didnt want to give her credit card details to some telesales clerk in india so asked to be put through to an office in the uk. after a lot of time wasted trying to explain exactly what she wanted, the i_cant_even_pronounce_your_name_correctly telesales clerk stated she could not transfer her to the uk, only a floor manager could.

 

...................after counting slowly to 10, she asked to speak to a floor manager. and was then told (about 5 times before gemz could decipher the words), that all the floor managers were busy and were not able to take her call. gemz said thats ok, i'll wait, but was then told this would not be possible because it would tie up her line and she needed to make further calls. ***?

 

gemz blew her gasket at this point, and ended up putting the phone down after a torrent of foul language (go gemz, get it out girl). she had tried repeatedly (in a manner offensive to a deaf person with severe learning difficulties), to get through to an office in the uk to absolutely no avail.

 

needless to say gemz wrote a 3 page letter of complaint about vodaphone's services for their head office. fat lot of good that will do. the big bosses prolly wont even be able to even read the language, let alone speak it. so whats the point?

 

grrrrrrrrrrrrrrrrrrrrrrr.