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WMS Firearms Training


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Slightly peeved by this company is an understatement! :mad::angry::mad:

 

I purchased a Steel Fox Target from WMS over a week ago.I told the lady that i would be in Llanidloes on Tuesday to pick up the Target and was told that would be fine as ive given them plenty of notice!

Got in the area only to be told over the phone that no Target was brought in for me to collect!The lady said that my Target would be sent to me via a Courier Service on a 48hr delivery and they would foot the shipping bill,so i said that would be fine.I then rung WMS yesterday for a Tracking Number to be told that my Target had NOT been sent and the lady said we are so sorry and she had just sent it on Parcel Force on a 24hr delivery.I have waited in all day again today to find out from my local Post Office that Parcel Force has been around in the area and it will be here now on Monday! :mad::mad:

 

I will NOT be buying anything from this company again!!Very poor service indeed!!!

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That's a shame. I've only ever heard good things about WMS in the past and on the few occasions that I've talked to Andrew at game fairs and open days he has been nothing but pleasant and helpful.

 

Last time we met he let me shoot one of his rifles on a range and he covered the ammo cost himself. It wasn't for a sale, rather just so he could pick up any issues in my technique and give me some pointers. There was nothing in it for him at all other than I think he was happy to help?

 

Feedback like this can do a lot of damage to a company. In this case I feel it's a bit badly directed because although a bit annoying it could be a supply issue or an oversight. I can't say that I've never let someone down - can you?

 

I hope they get it sorted for you soon. In fact I'm sure they will. :good:

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