huskymoo

Right guys finally got trigger back from our german friends and guess what they fixed it gratis, just shows you what the threat of legal action does. so guys spread the word 1) It's a common problem / design flaw 2) a potential lethal safety issue 3) if they won't help your a member of Basc and you'll set they're' legal dept lose on them like a pack of Rottweiler's .... should do the trick. you had any joy Sha?

I'm going to send it back to them got nothing to lose already resigned myself to having to get a new trigger (worse case) the problem with the sears is that they overlap so only just over 50% of the sears are holding (design flaw?) resulting in increased loading on the sears . If they try and charge me silly money + postage i'll be telling them BASC legal dept will be touch shortly . Atb Simon.

Had a couple of replys back from our German Friends... Dear Sir or Madam, thank you very much for your enquiry. At the moment the number of incoming mails is quite high. Due to this circumstance there may be a delay in corresponding and answering. We hope for your patience and understanding. Best regards that came at 6.10 this morning then... Dear Mr. Moore, we refer to your e-mail of 19.06.2015. As you already state the sears are only available preset in the trigger housing. We can offer you to return the trigger mechanism to us for inspection. We are looking forward to your comments. Best regards Hans-H. Weihrauch looks like my email up wind up them a bit so i'll be sending complete trigger to them at some point , "for inspection" with a bit of luck they'll repair it foc and send it back ... ye right watch this space.

It will not be my problem up for sale as soon as it been properly fixed just bought another rapid never be another HW in my house stuff em. just sent this to weihrauch Thank you for your email however, I have already contacted Hull CC who have informed me they cannot assist. I am now stuck with one of your guns, an HW100, which is unsafe and un-shootable. My "understanding" is now turning to regret. As a customer of a current model, I politely request you supply me with spare parts I need to make the gun safe to shoot again. Research on the internet has shown this to be a widespread and potentially lethal problem on the hw100 if this was a car it would have to be recalled, your solution to the problem is to not only withdraw the supply of individual parts needed to rectify this potentially lethal problem not only to the general public but also to gunsmiths/shops and to cash in on the problem by only selling the complete trigger unit at 10x times the price of the individual parts required. your excuse for doing this fitting of the sears requires a special tool, it does not . I once again politely request you supply me with spare parts I need to make the gun safe to shoot again. yours unhappy HW100 owner & BASC Member Simon. see response I get back.

Just had a though, wonder what BASC's thoughts on this issue?

Thanks for the warm welcome Guys Atb Simon.

think your on wrong site you want just eat Sorry couldn't resist

Why not get a .20 cal best of both worlds

Hi all live near Donny, I'm a long time airgunner got a few rapids try and take out as many pigeons as possible always looking to pick up any hint n tips Atb Simon.

Hi Sha got the exact same problem with sons hw100 don't expect any joy from service dept I emailed them and got the same generic reply word for word, I wonder how many times they have sent that email out. so I'm not a happy camper just thinking how to word my reply email to them ? do like the suggestion above though. pretty much resigned to the fact i'll have to buy the complete trigger so I've done being polite any further suggestions lads? Atb Simon.