Pigginspadger

The Beretta estore online facility for buying shotgun spare parts seems to operate smoothly and efficiently, the paper shufflers at DHL have a different agenda……….

My gunsmith has contacted GMK, they are sending the appropriate parts, maybe I should have simply done this in the first place!

Hmmm…..sounds like a tricky and delicate operation if the forend latchrod and spring have become detached from the forend…….surely the forend fixing is compromised?

Blimey!! That’s a great result!- I’ll certainly try them next time I need a spare part for my Beretta, 😂Thankyou for the information, most helpful.

I do not doubt for a moment that OMPS2 have excellent supplies of spare parts for different guns, and their online ordering procedure is very customer friendly, however, navigating the transit obstacles provided by UK Customs may be a different matter!! My advice would be to contact your local gunsmith, who will be able to liaise with GMK to supply the parts you need.

I do appreciate that perhaps GMK are not primarily in the customer service business, however, they have held the exclusive distribution rights for Beretta and their associate companies in this country since their days as Gunmark, and, if a massive international company like Beretta are capable and willing to establish an online ordering system for non essential spare parts, I would have thought GMK might have invested a tiny proportion of the profits they have accumulated over the years and dragged themselves into the 21st century.

It’s put me off attempting to order anything from Beretta estore ever again, it seems bizarre how you as an individual customer are able to order what Beretta describe as “non essential gun spare parts” from their on line store, yet GMK in this country won’t supply the same parts unless you are a trader.

Hi Jasonk, I’m pleased you found the communication and administrative interaction with DHL straightforward, I don’t doubt the paper shufflers are merely following their imposed procedures, however in my case whoever is dealing with my small insignificant package doesn’t appear to be exercising the same professional abilities, if only DHL acted with similar efficacy as Beretta estore, and were as expedient as Beretta estore are, their customer satisfaction rating would be much higher, DHL simply aren’t bothered. Jasonk……apologies for the rant, it’s one of those mornings…….. hope you have an enjoyable weekend, straight shooting!!

Hi Fil, You’re absolutely right, I contacted GMK, and they said exactly that, I phoned my local gunsmith, unfortunately he hasn’t got any in stock, which does surprise me, so I will have to wait until he orders some from GMK. I was hoping to avoid a trip to the gunsmith, but alas I now have no choice! Thankyou for your advice, much appreciated.

Thankyou Westley I’ll try them if no joy with GMK

Hi DrBob1……seems it’s DHL who are the problem, God knows what they think is in the Jiffy bag!!

Thankyou for your reply Samboy, I’ll certainly contact GMK, maybe they can supply the parts I need.

I’ll let you know should I ever receive my parcel from DHL……..

Thankyou Tightchoke for your prompt response, hmmm……..your experience doesn’t inspire me with confidence, I suspect that the merest mention of the words “firearms, and Beretta” immediately signal red flag alarms on all DHL systems…….and alert notifications are sent to all security services………

Hi, I’m wondering if anyone has bought any spare parts or Beretta shotgun related items from their on line estore facility in Italy? I have ordered a fore end iron screw and corresponding washer, 2 small (non “essential items” according to Beretta), a simple straightforward transaction I would have thought? But it seems like DHL, the carrier facilitating the collection and delivery of this insignificant package, have administrative and bureaucratic hoops to jump through with the Customs department, who have requested comprehensive descriptions of the items, a copy of my shotgun certificate, consignment numbers, and only respond to enquiries via email. To anyones’ knowledge, is this normal practice when buying anything from Beretta estore, and are there any actions I can take to hopefully get my screw delivered? Any advice would be very much appreciated! Thankyou.