Mightymariner Posted August 30, 2017 Report Share Posted August 30, 2017 With people quick to slam poor service I thought it necessary to highlight some great service I have received recently from A1Decoy. I have bought lots of gear from them over the years, always a good experience. Recently, a couple of wing spreaders I purchased a couple of years ago both broke where the croc clips are, making them useless. I don't expect a warranty at all on these but I thought it worthwhile telling them as it might be a defect in the manufacture or metal. They replied, offering me two new spreaders, FOC, asking me to send the old ones back. That's brilliant, unexpected and good of them. Fast forward to Monday and my flapper dies mid decoying session. Not the battery, timer or anything I could see. Totally lifeless. I assumed the motor had died. Having bought this in 2014, I knew it was well out of any warranty so I emailed A1 and asked if I could get a replacement motor for it. They replied quickly, offering to fix a new motor or send me a recon flapper if I sent the old one back, which I duly did. So, hat's off to A1decoy and Aimee, great service again and a company I thoroughly recommend. (BTW, I have no connection to this company). Quote Link to comment Share on other sites More sharing options...
TIGHTCHOKE Posted August 30, 2017 Report Share Posted August 30, 2017 Good to see they value their customers Quote Link to comment Share on other sites More sharing options...
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