Nicky T Posted August 4, 2008 Report Share Posted August 4, 2008 I've recently returned a Sordin Pro-X headset to GMK to be repaired as i was experiencing crackling noises and high pitched squeals whilst wearing them. It's been a few weeks now and i haven't heard anything back regarding when i shall see them returned. Has anyone else experienced similar problems with their Sordin Pro-X headset, or has anyone had to return a headset to GMK? If so what was your experience like? Quote Link to comment Share on other sites More sharing options...
Bango Posted August 19, 2008 Report Share Posted August 19, 2008 Only think I had to return was my new 686 which had pitted on the barrels. It was in fairness a good turn around once I latched onto an individuals name Sent me a new gun out with marks all over the stocks so had to go back a second time. Think the guy's name was David, try and see Quote Link to comment Share on other sites More sharing options...
bob300w Posted August 19, 2008 Report Share Posted August 19, 2008 Unfortunately it's a big organisation and small items like yours pale into insignificance when you consider the amount and value of business that they do. I have had a similar problem, phone calls usually receiving a "we'll get back to you" response, that does not happen. Afterthought being a wonderful thing, you would probably have been better to send it through a gunsmith who had an account with them. Quote Link to comment Share on other sites More sharing options...
Nicky T Posted August 21, 2008 Author Report Share Posted August 21, 2008 Unfortunately it's a big organisation and small items like yours pale into insignificance when you consider the amount and value of business that they do. I have had a similar problem, phone calls usually receiving a "we'll get back to you" response, that does not happen. Afterthought being a wonderful thing, you would probably have been better to send it through a gunsmith who had an account with them. Thanks for the advice - i'm STILL waiting to hear back Quote Link to comment Share on other sites More sharing options...
lurcherboy Posted August 21, 2008 Report Share Posted August 21, 2008 I shamed them into sending me a new gun by sending a e-mail with copies to Shooting Times, Countrymens Weekly and some other mags that I forget the name of. I was waiting for a £1 ejector spring for 6 months or so. A director sent me a new gun after reading my e-mail. Give it a go Nicky and keep us all posted LB Quote Link to comment Share on other sites More sharing options...
Nicky T Posted August 22, 2008 Author Report Share Posted August 22, 2008 Although a new shotgun would be lovely i'm not out to take the ****; i'd be more than happy with my Sordin's back all fixed Had an email response from them today so fingers crossed i'll get them before next weekend! Thanks again, Nicky Quote Link to comment Share on other sites More sharing options...
Nicky T Posted August 29, 2008 Author Report Share Posted August 29, 2008 Recieved my repaired Sordin back yesterday from GMK - all good Credit where credits due, this mightn't hve been the fastest repair, but they appar to have gotten the job done. Nicky Quote Link to comment Share on other sites More sharing options...
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