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Surplus and Adventure


Bobba
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I learned a new internet search tip yesterday. If you know nothing about the Co from whome you are purchasing then google their name with the added word "Complaints" and watch the results.

 

I wish I knew about this before I ordered from Surplus and Adventure. They took the money from my credit card on 25 Aug and despite enquiries the goods have still not arrived with me. I have had to email the compnay saying return my money or I will get my credit card Co to do it for me.

 

Having worked until recently as an accountant with a mail order co I find it bad practice to take the money before the goods are despatched

 

Has anyone dealt with this Co before? Should you decide to do so then I recommend you follow the google tip above and draw your own conclusions

 

Bob

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  • 2 weeks later...

Update.

 

Money was taken from my Card in August in the fullness of knowledge that they could not fulfill the order then. Goods not arrived so I cancelled the order 21 Sept. Having taken the money they said I had to wait 30 DAYS for the refund!!!!

 

I've told them to credit my card in 5 days or I will ask the card provider to get it back from me.

 

Caveat emptor - let the buyer beware

 

Bob

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