wymberley Posted December 13, 2010 Report Share Posted December 13, 2010 Hi, Well, this thread was the kiss of death! Got a 50" Plasma by Panasonic a tad over 3 years ago along with a home theatre sound unit and BlueRay player (bit of a gamble there at the time but it paid off) which I kept in the main for watching DVDs, having also bought a 42" LCD for day to day use. The plasma TV cost £2266. Wife turned it on last night and in addition to the pcture we now have a well defined verticle yellow line about 1.5" wide running down from the top of the screen to about half way. Spoke to the supplier and he knew exactly the problem before I even finished describing it. Suffice to say, the screen has had it. It is out of warranty but the guy gave me a phone number and recommended that I speak calmly to Panasonic as apparently they are quite helpful. We'll see. I hope so as I was only able to afford this lot as we moved house, downsizing, so had a bit to spare (knew I should have bought another Churchill instead). Whereas we all want to pay as little as possible for life's little luxuries, I would suggest that you shop around and balance the initial cost against some retailers that are offering a 5 year warranty. I know I wish I had. Cheers. PS The Panasonic dept. I need does't work over the weekend so I can't call until Monday. I'll give an update in case anyone is interested. Marvellous thing is progress! Can't phone Panasonic - phone always engaged and with no option to hold. Can't e-mail Panasonic regarding the type of equipment I want to discuss. However, writing is good and I am, of course, still waiting for a reply. If this is Panasonic's idea of progress, they'll be inventing 425 line anologue black and white screens housed in a cabinet next! Quote Link to comment Share on other sites More sharing options...
HDAV Posted December 13, 2010 Report Share Posted December 13, 2010 hmm panasonic normally answer the phone and emails. There are several service companies that can offer repair and can probably put you intouch with the right dept at Panasonic UK Quote Link to comment Share on other sites More sharing options...
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