Lost in the translation ?

[Cranfield]

I purchased some Triplefish fluorocarbon line, on a trip to the USA 2 years ago.

Having very little left, I decided I needed to buy some more.

It can be bought direct from Triplefish, but they don't advertise shipping costs on their website, so I sent them this email.

 

"Sirs,

I purchased some of your fluorocarbon line on a trip to the USA 2 years ago.

I wish to replace some of it and would like to know how much P&P would cost for packs of 6 spools to the UK.

Alternatively, do you have a UK Supplier ?

Regards,

Me "

 

I received the following blunt response.

 

"We have no UK Supplier and we will not replace product that is 2 years old."

 

I have emailed them again and explained the misunderstanding in my original email.

Hopefully, I might even get a discount when they finish blushing.

 

It always pays to check out P&P when buying from the US.

I recently wanted to order an item that cost $6.48, weighed about 1 ounce and the only shipping method they had was UPS International 2-5 days.......... at a cost of $111.00.

Needless to say, I decided I didn't want the item that badly.

[new to the flock]

It always pays to check out P&P when buying from the US.

I recently wanted to order an item that cost $6.48, weighed about 1 ounce and the only shipping method they had was UPS International 2-5 days.......... at a cost of $111.00.

Needless to say, I decided I didn't want the item that badly.

 

 

Cranners is this an item that I could get and post to you?

 

NTTF

[Cranfield]

NTTF, I appreciate the kind offer, but I am confident it will be resolved, probably more in my favour than originally thought.

 

I posted the same comment on a US Fishing Forum that a lot of my friends read and Pat McGriff who is a professional Guide and sponsored by Triplefish (amongst others) has emailed me and promised it will be dealt with on Monday.

 

I'll let you know how it goes.