Ferret Master Posted October 24, 2006 Report Share Posted October 24, 2006 Hi, On one computer in our house a few rather nasty viruses have taken hold. We have renewed out Norton antivirus which had slipped out of date and have removed some viruses such as a trojan horse, however... after Norton does one of it's lengthly scans of all the files on the computer it comes up with one 'Downloader' type virus that it can't delete. :( I think this may be to do with a new icon on my desktop called two.exe. 5 other similar ones appeared alongside it and were manually deleted by me but it says that I am not permitted (or some such twaddle) to view the file to delete it. I also have the problem of my Window's security centre deciding that my firewall is off and when I go to turn it on says that Window's cannot turn it on at the moment. How problematic... So whenever I have the wireless broardband plugged in loads of internet explorer pages open up with unwanted sites suck as links4all.biz. that I struggle to close due to the sheer number of them. Is there a way of manually removing the offending virus from my computer as Norton knows which one and file it is but can't delete it? If anybody has any ideas on how to turn my firewall back on and get rid of this virus please let me know, FM Quote Link to comment Share on other sites More sharing options...
MC Posted October 24, 2006 Report Share Posted October 24, 2006 FM, I am not an IT whizzkid but use this link and it should help Downloader virus Quote Link to comment Share on other sites More sharing options...
pin Posted October 24, 2006 Report Share Posted October 24, 2006 www.prevx.com Download and run free for a month, £13 a year after that. Its the nuts Quote Link to comment Share on other sites More sharing options...
Ferret Master Posted October 24, 2006 Author Report Share Posted October 24, 2006 Thank-you. :( Quote Link to comment Share on other sites More sharing options...
pin Posted October 24, 2006 Report Share Posted October 24, 2006 No bother, let me know how you get on with it :( Quote Link to comment Share on other sites More sharing options...
Ferret Master Posted October 24, 2006 Author Report Share Posted October 24, 2006 Sadly I cannot get onto Pin's site as the screen gets spammed with pop ups even though the internet isn't connected which means they are coming from the virus which is already on the comp with pre-planned addresses to load up. I dispair. FM Quote Link to comment Share on other sites More sharing options...
pin Posted October 24, 2006 Report Share Posted October 24, 2006 YHPM Quote Link to comment Share on other sites More sharing options...
Graham M Posted October 24, 2006 Report Share Posted October 24, 2006 Posting from my wife’s PC at the moment. Turned mine on tonight and all I get is a grey screen with a wizard telling me to install some hardware. Looks like it is in safe mode but without any of the desktop. I think my entire hard drive has gone or something. Started it up in safe mode, but there aren’t any programs on there so I can’t even do a restore. G.M. Quote Link to comment Share on other sites More sharing options...
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