al4x Posted July 18, 2013 Report Share Posted July 18, 2013 thats no fun the owner has shot on our syndicate in the past and I know an ex employee who would have been in charge of that side of things Quote Link to comment Share on other sites More sharing options...
BRNDL Posted July 18, 2013 Report Share Posted July 18, 2013 All sorted the vets have offered me a full refund of both sachets and the owner of the vets is personally driving an hour away as I type this to pick me up a 40g sachet which I will collect tonight free of charge. It's funny how people start moving when you ask for the address to send a formal written letter of complaint and request for some form of compensate. I think if they honour the above I will not pursue any complaint. As for using them again I can't see why the relationship will be ruined. They made the mistake, and corrected it. I'm the victim or more so my birds are and I will happily use them again and I see no reason why they will not accept me there should I need them in the future. Good outcome. Quote Link to comment Share on other sites More sharing options...
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