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Advice from any website gurus amongst us please!


Devon Fox
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Hi Fellas,

 

I have a website for my business, it was designed by a company that are no longer trading, i bought the domain name, which i have just recently renewed, the problem i have is that it is being hosted by prestonwebhosting.com who have changed ownership 2-3 times recently, that was arranged etc by the designer who is no longer trading :rolleyes: gggrrrrr.

 

I cant contact the host, tried all e mail options given, its due to be renewed anyday and i cant afford to lose it as its a very good source of income, how can i save or store the site?, will it just vanish with out a trace?, can i just sign up with a new hosting site and will they transfer it for me?, i am clueless?

 

Thanks in advance for any help/advice offered!

 

Mark :drinks:

 

My site is www.top-marks-som.com if anyone wants a nose!

Edited by Hot-Shot
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Do you have the log in details for the server with your existing host?

 

If you do it would be a simple matter of going into the control panel and looking for something that says 'download files' or similar, that would give you a local copy of the files (on your machine) alternatively you could connect to the server via a ftp programme such as Filezilla it's free, and then download the files to your machine.

 

Then take out new hosting with a reliable company, get them to transfer the domain in and upload the files with Filezilla. Your site will then be hosted with the new company and will show on the net just as soon as it is all transferred over to the new host.

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If the site is simple, by which I mean no dynamic content (ASP/PHP/Frontpage) etc - then you can simple "scrape" it down from that host and upload it to another very easily.

 

If there is dynamic content, scripting etc, then you can't without actually logging into the host via FTP/Frontpage (whatever it supports) and getting it that way.

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I am no website techie, but I do have my own, self built, website.

As far as I know there are some regulations regarding domain names. They cannot simply sell it off without trying to contact you!

All I can advise at the moment, is to follow ChrisNicholls advise and get a new Host, who should be able to solve all your website problems.

 

Take out new hosting with a reliable company, get them to transfer the domain in and upload the files with Filezilla. Your site will then be hosted with the new company and will show on the net just as soon as it is all transferred over to the new host.
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Ok, there are no scripts in use and all the links are relative

 

As a proof of concept mate I have mirrored your site to mine, have a look :-

 

http://****-cat.com/top-marks-som.com

 

Check it all works there and if it does all you need to do is get delegation of the domain, pick a new host, have them grab the domain and let me know were you want the files uploaded.

 

Simple really :birthday:

 

Edit:

 

Domain is registered via 123-reg.co.uk so all you'll need to do is prove you are the owner of the domain to them and they'll give you a login/password to their control panel. Once you have that sorted pick another hosting company and find out what you need to point the domain at, log into 123-reg.co.uk and make the changes there. Whilst DNS updates you can transfer the files up to the new host ready for when the delegation changes.

Edited by pin
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In terms of the domain name you'll be pleased to know its registered in your name so you can transfer it to any other host (registration details below). If you have some web space of your own from your internet provider (like BT or whoever you use) then you can just use this to host your site, although you may need to transfer the domain name to someone else. For the level of hosting you require someone like 1and1 or fasthosts (or dozens of other hosts) will do you something for under a fiver a month.

 

As for your web content, its pretty much written in straight html with a bit of javascript behind it. This makes all the pages simple to capture (rightclick on the page, select view source then save the text file, change to extension from .txt to .htm & thats your web page!). You'll also need to capture the CSS file (www.top-marks-som.com/style.css) and the pictures which you can just right click on & save picture. From there its easy to piece togeather.

 

If you dont have frontpage (yuk) or dreamweaver (nice but pricey) you can do the construction in something like http://www.nvu.com/ or http://asp.net/

 

Mike

 

EDIT: Bah Pin beat me to it - must have been entering at the same time :birthday:

 

Registrant:

Top Marks School of Motoring

 

Domain name: TOP-MARKS-SOM.COM

 

Administrative Contact:

Technical Contact:

Technical, PIPEX services@123-reg.co.uk

Portland Street

Beeston

Nottingham, Nottinghamshire NG9 2LP

UK

+44.1159170000 Fax: +44.1158770213

 

 

 

Registration Service Provider:

PIPEX Communications UK Ltd, services@123-reg.co.uk

08712 309525

08701 650437 (fax)

http://www.123-reg.co.uk

This company may be contacted for domain login/passwords,

DNS/Nameserver changes, and general domain support questions.

 

 

Registrar of Record: TUCOWS, INC.

Record last updated on 21-Jan-2008.

Record expires on 21-Mar-2010.

Record created on 21-Mar-2006.

 

Registrar Domain Name Help Center:

http://domainhelp.tucows.com

 

Domain servers in listed order:

NS1.PRESTONSWEBHOSTING.CO.UK

NS2.PRESTONSWEBHOSTING.CO.UK

 

 

Domain status: ok

 

The Data in the Tucows Registrar WHOIS database is provided to you by Tucows

for information purposes only, and may be used to assist you in obtaining

information about or related to a domain name's registration record.

 

Tucows makes this information available "as is," and does not guarantee its

accuracy.

 

By submitting a WHOIS query, you agree that you will use this data only for

lawful purposes and that, under no circumstances will you use this data to:

a) allow, enable, or otherwise support the transmission by e-mail,

telephone, or facsimile of mass, unsolicited, commercial advertising or

solicitations to entities other than the data recipient's own existing

customers; or (;) enable high volume, automated, electronic processes that

send queries or data to the systems of any Registry Operator or

ICANN-Accredited registrar, except as reasonably necessary to register

domain names or modify existing registrations.

 

The compilation, repackaging, dissemination or other use of this Data is

expressly prohibited without the prior written consent of Tucows.

 

Tucows reserves the right to terminate your access to the Tucows WHOIS

database in its sole discretion, including without limitation, for excessive

querying of the WHOIS database or for failure to otherwise abide by this

policy.

 

Tucows reserves the right to modify these terms at any time.

 

By submitting this query, you agree to abide by these terms.

 

NOTE: THE WHOIS DATABASE IS A CONTACT DATABASE ONLY. LACK OF A DOMAIN

RECORD DOES NOT SIGNIFY DOMAIN AVAILABILITY.

Edited by Hardy
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Thanks guys, thanks hardy i know you mean well ....... but if you could remove details for me!

 

Pin, i own the domain name etc, its just the hosting, so if i register with a new host you can switch it for me?, thats seriously kind of you, and very good of all of you for helping!

 

Mark

 

Any ideas for a host?, i really am without a clue!

Edited by Hot-Shot
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Sure can, since it works now you might as well sign up with the new host first, get that all configured minus the domain. You can then put the content up at the new host, I can send you a zip of the site or upload it for you if you want, so that once the DNS switches it's all there and you don't have an outage.

 

Let me know what you want to do mate.

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Yep the cheapest will do you, nothing complicated on that site.

 

Check out what your ISP offers, they will normally allow one domain per account, or you can redirect from your domain to your ISP provided free "homepage" service, which you are probably already paying for.

 

The cheapest option outside that would be Fasthosts they are doing their "home" package for £3.99/month with if I am honest way more than you need.

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