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What courier service?


400yrds
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2 hours ago, udderlyoffroad said:

If you can’t see why that’s an important consideration when discussing courier services, I’m not sure there’s much point discussing it.

You really can’t blame DHL (or whoever) if the organisation sending you the package took 9 days to hand it over – at the moment all we know is the total time from you ordering to it being on your doorstep T.  What is being discussed here is Y, the time it took the courier company to deliver.  You’re telling us you don’t care about X, the order processing/despatch time of the company.

X + Y = T

Of course, in the end all we care about is T, but to relay an anecdote with only T and no consideration to X or Y, is no help to anyone when choosing a courier service.

I had been receiving silly text messages from DHL for three days.

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All couriers are a bit prone to 'losing' items.  I have had 2 disappear in Yodel, and 1 in Royal Mail - all relatively low value (under £20) and all 'tracked' and disappear at 'depot' and never traced. Of thoise that did arrive, one (well packed) completely broken by Hermes - and one absolutely soaked by Hermes (flood at depot apparently). 

Hermes - if (the recipients) local delivery courier is good (and ours is very good) - it can be a good service.  However, if the local delivery courier is poor - you may never get your parcel.  Next village had a good person - widely praised - and then change of person - nothing but multiple problems.

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