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consumer advice please


busdennis
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we paid £265 for a bespoke dog box by direct bank transfer from a guy with a very professional web site. the box had a 4 week delivery time. its gone 5 weeks now and hes stopped answering is mobile. all i have is an email address, mobile phone number and his lloyd bank account details.

 

i have emails with confirmation of the order details

 

what would you do next?

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we paid £265 for a bespoke dog box by direct bank transfer from a guy with a very professional web site. the box had a 4 week delivery time. its gone 5 weeks now and hes stopped answering is mobile. all i have is an email address, mobile phone number and his lloyd bank account details.

 

i have emails with confirmation of the order details

 

what would you do next?

 

It may be a bit late now but ALWAYS pay for things by credit card, safer an easier.

 

Hope it turns out Ok pal.

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