kody Posted July 24, 2017 Report Share Posted July 24, 2017 What tossers they are been trying to get through for 3 bloody days to do with my wife's state pension which she applied for nearly 3 bloody months ago and she is still waiting All I get is we are very busy with calls no matter what time you phone And that deppresing god for saken music in the background I'm a good mine to write to a national newspaper about the morons Why does it take so long for a state pension to go through Quote Link to comment Share on other sites More sharing options...
Bobba Posted July 24, 2017 Report Share Posted July 24, 2017 Enter in to "Ministers Correspondence". It generally works and Heads of dept hate it. Look up the appropriate Minister. Your wife should write to him / her. Say that she has applied for her pension. For three months her correspondence has been ignored. Nobody answers the telephone. She needs the money on financial hardship grounds. End with Dear Minister, as your staff will not answer me please will you? Good luck Quote Link to comment Share on other sites More sharing options...
walshie Posted July 24, 2017 Report Share Posted July 24, 2017 If you owed them £1.20 they'd be like geared lightning. Quote Link to comment Share on other sites More sharing options...
Boristhedog Posted July 24, 2017 Report Share Posted July 24, 2017 Enter in to "Ministers Correspondence". It generally works and Heads of dept hate it. Look up the appropriate Minister. Your wife should write to him / her. Say that she has applied for her pension. For three months her correspondence has been ignored. Nobody answers the telephone. She needs the money on financial hardship grounds. End with Dear Minister, as your staff will not answer me please will you? Good luck As a retired civil servant, can I suggest that it's probably better to write to your MP and ask him/her to send your letter to the Minister. Long winded maybe but in my day a Minister's office receiving a letter from a member of the public would simply reply along the lines of ''I've been asked by the Minister to ...' without the Minister seeing any letter. The office can get dozens a day to deal with. However, one from an MP has to be seen by the Minister and the Minister will sign the reply. The reply would probably include a phrase saying that someone from the Minister's staff has spoken with which ever department the issue was about. This generally gets better results. Good luck! Quote Link to comment Share on other sites More sharing options...
kody Posted July 24, 2017 Author Report Share Posted July 24, 2017 As a retired civil servant, can I suggest that it's probably better to write to your MP and ask him/her to send your letter to the Minister. Long winded maybe but in my day a Minister's office receiving a letter from a member of the public would simply reply along the lines of ''I've been asked by the Minister to ...' without the Minister seeing any letter. The office can get dozens a day to deal with. However, one from an MP has to be seen by the Minister and the Minister will sign the reply. The reply would probably include a phrase saying that someone from the Minister's staff has spoken with which ever department the issue was about. This generally gets better results. Good luck! Thanks bud I will look into this Quote Link to comment Share on other sites More sharing options...
kody Posted July 24, 2017 Author Report Share Posted July 24, 2017 I will be writing to my local mp to start with try and get these fruitcakes to listen They want dam well exposing on the news to let people know what they are like to deal with Quote Link to comment Share on other sites More sharing options...
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