steve_b_wales Posted September 9, 2018 Report Share Posted September 9, 2018 Once again, Hawke UK have been brilliant. I purchased a 2nd hand Hawke Eclipse scope and the rubber that fit's over the eye piece was missing. I contacted Hawke UK and, after sending them a photo and measurements of what I required, they sent me, free of charge, a new rubber for it. I have always offered to pay for anything I've asked for, but they've never charged me. Thanks Hawke UK. Quote Link to comment Share on other sites More sharing options...
Walker570 Posted September 9, 2018 Report Share Posted September 9, 2018 Been dealing with them and Deben for years and never had a bad experience. Quote Link to comment Share on other sites More sharing options...
manthing Posted September 9, 2018 Report Share Posted September 9, 2018 Same as. 👍👍👍😉 Quote Link to comment Share on other sites More sharing options...
Cheesefiend Posted September 11, 2018 Report Share Posted September 11, 2018 I had the same experience - bought a second hand pair of 8x42s that unfortunately had the rubber eye caps missing. Customer services responded pretty much straight away to my email and they offered to send me a free replacement in the post. Top notch service. Quote Link to comment Share on other sites More sharing options...
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