ShootingEgg Posted March 12 Report Share Posted March 12 I have a Spartan bipod that came with an hmr setup I bought, had it a few years now and the top kept coming loose while out in the field, so if I let go of the rifle while laying prone ( hmr, 243,270) it would fall to one side and has actually fallen over, rather than being held in place by the bipod, Which as you all will know is not good, and pants were changed... Contacted Spartan last week and sent an image of the lock mech stating that it kept coming loose in the field. On Thursday the service chap emailed saying we have a solution and it's on its way.. fast forward to today and a new top piece has arrived, fitted and it's solid.. I cannot fault the service, two emails and a free replacement part was sent out with no questions asked. Image of the new part attached to show what was failing.. Quote Link to comment Share on other sites More sharing options...
Bigbob Posted March 12 Report Share Posted March 12 Nice to see a company with some customer service these days Quote Link to comment Share on other sites More sharing options...
Jaymo Posted March 14 Report Share Posted March 14 The guys at Spartan are fabulous and I can’t recommend them enough. Quote Link to comment Share on other sites More sharing options...
sussex_foxing Posted March 25 Report Share Posted March 25 They’ve been top notch from the start! They trust their products and willing to step up and solve something like this is a great ethos I wish others would follow! Quote Link to comment Share on other sites More sharing options...
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