Have any of u guys had issues with holiday bookings this summer,either in Uk or abroad?
if so were cottages . Com involved?
we booked a holiday back in September to France, paid half with final balance due 2weeks before holiday date , a day after balance due we had no payment confirmation from cottages.com so looked into it.
after 4 hours on hold we were told that a computer error had deleted our holiday and it had been resold within 6hours of our final payment date . It turns out it was sold for double the original price.
after checking on trust pilot it turns out this over 18000 holidays had been double booked and sold for higher prices, not one of the customers that lost there holiday was offered the chance to pay higher totals and keep there original holiday.
many people turned up to the holiday homes to find other families already in place after paying more money than original price.
its a massive scam brought on by demand for holidays due to covid 19
Be very careful as lots of companies are linked to cottages . Com.
we got our money back eventually but trying to book a holiday in France for 7 people with less than 10 days to go before ferry leaves was impossible,so thanks to this company we no longer can go away as Uk homes are also booked solid .