steve_b_wales Posted January 13, 2010 Report Share Posted January 13, 2010 (edited) The above program was installed on my DELL PC when bought a few years ago. It vanished off my PC about 8months ago, and despite trying to get it to work, nothing happens. The program is 'there' but when I try and go back to a previous date, a message says that it cannot restore to that previous date etc. I don't have a Window's XP CD. Is there a way of re-installing this program, or is there a program out there similar to this, that I can purchase. Any help/advice is greatly appreciated. Thanks Steve. Edited January 13, 2010 by steve_b_wales Quote Link to comment Share on other sites More sharing options...
MJN Posted January 13, 2010 Report Share Posted January 13, 2010 do you have a system restore point to go back too ? the message you're getting suggests not. did you create a system restore file on cd/dvd or do you have a partition on your hard drive with a system restore point. have you tried the dell blogspot to get answers ? M. Quote Link to comment Share on other sites More sharing options...
RC45 Posted January 13, 2010 Report Share Posted January 13, 2010 Have you not got a restore CD that was supplied with the PC? Phil Quote Link to comment Share on other sites More sharing options...
steve_b_wales Posted January 13, 2010 Author Report Share Posted January 13, 2010 I have tried many system restore points to revert too, but none work. I haven't created a system retore file on CD and haven't got a partition on my drive. Haven't tried the dell blogspot, did not know it existed. I did not receive a System Restore CD whenI bought the computer, although it did come with many other re-install programs. Quote Link to comment Share on other sites More sharing options...
Slug Posted January 14, 2010 Report Share Posted January 14, 2010 (edited) It can be switched on or off..if it is "Off" it will not have set automatic restore points which it does every time you install a program or do an update, Dell normally have a "Reset to factory defaults", you might be able to find how to do this on line, if it came with no back up disc, it almost certainly has a partitioned hard drive with the OS in it..this will be hidden from view normally. Edited January 14, 2010 by Slug Quote Link to comment Share on other sites More sharing options...
Frenchieboy Posted January 14, 2010 Report Share Posted January 14, 2010 Steve, What are you trying to restore? Is it Windows XP or is it a seperate program? Without knowing which answer it is it can be hard to help. Quote Link to comment Share on other sites More sharing options...
codling99 Posted January 14, 2010 Report Share Posted January 14, 2010 have a read here sir http://www.5starsupport.com/faq/xp-system-restore.htm if it dont help,ring me,and ill pop down and have a butchers if you like,got a xp disc here . Quote Link to comment Share on other sites More sharing options...
steve_b_wales Posted January 14, 2010 Author Report Share Posted January 14, 2010 I'm not trying to restore anything in particular. I just want the program back so that I can pick a restore date in case i download a program or game etc, and it causes a problem. Tony, I'll check the website out on the weekend mate (working till then) and will contact you if I get stuck (which will probably be the case. Thanks everyone Steve. Quote Link to comment Share on other sites More sharing options...
codling99 Posted January 14, 2010 Report Share Posted January 14, 2010 no probs,sort it one way or another butty Quote Link to comment Share on other sites More sharing options...
bruno22rf Posted January 14, 2010 Report Share Posted January 14, 2010 If you download something nasty the most likely changes will be made to Explorer (not always i admit)-you can reset Explorer easily-Tools-Intrnet options-Advanced-Reset to default.This sorts out a lot of problems-hope this helps-Bruno. Quote Link to comment Share on other sites More sharing options...
steve_b_wales Posted January 15, 2010 Author Report Share Posted January 15, 2010 Thanks! Quote Link to comment Share on other sites More sharing options...
hedge hunter Posted January 15, 2010 Report Share Posted January 15, 2010 Hi steve, i had the same prob with my laptop the other day, nowt worked. I took it to pc world yesterday, all the guy done was hold the ALT key down, and press F10 as soon as you turn the pc, laptop on, hope this helps if not i also have a xp restore disc here mate you can lend, cheers john Quote Link to comment Share on other sites More sharing options...
RC45 Posted January 15, 2010 Report Share Posted January 15, 2010 Do you mean this: MS System restore Phil Quote Link to comment Share on other sites More sharing options...
fancyacuppa Posted January 15, 2010 Report Share Posted January 15, 2010 Dell..................... Run For The Hills ! Quote Link to comment Share on other sites More sharing options...
steve_b_wales Posted January 20, 2010 Author Report Share Posted January 20, 2010 Thanks John (hedge hunter) I've got an XP restore disc, but I think it restores everything, and I'm afraid of losing stuff on my PC. Quote Link to comment Share on other sites More sharing options...
Pigeon_snIPer Posted January 21, 2010 Report Share Posted January 21, 2010 Before attempting any procedures I suggest you take a backup of all your vital stuff. /s/ Quote Link to comment Share on other sites More sharing options...
activeviii Posted January 21, 2010 Report Share Posted January 21, 2010 If every thing is running fine at the moment and you what it to work 'just because you can' then make a restore point now. I think from what you have said, your system is fine but just in case you want to download something, you would like a restore point. Goto system restore and create a restore point. always handy to back up files, photos, music and favourite up once a week/month, depending on pc use. I dont like partitions as if hard drive goes then all gone. i just back every thing over to a stand along Hd once a week. pain in bum but learnt the hard way................twice.lol. phil. Quote Link to comment Share on other sites More sharing options...
steve_b_wales Posted January 21, 2010 Author Report Share Posted January 21, 2010 Thanks for all the advice given. Quote Link to comment Share on other sites More sharing options...
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