carpcrazy Posted April 6, 2012 Report Share Posted April 6, 2012 hi all i part exchanged one of my air rifles a couple of weeks ago at my local gun shop after having my new gun for a few weeks av noticed that the barrel had been changed from .22 to .177 my question is should the gun shop have informed me of this? Quote Link to comment Share on other sites More sharing options...
chrisjpainter Posted April 6, 2012 Report Share Posted April 6, 2012 I'm assuming that it was a second hand, despite being from a gun shop? I don't think they're legally obliged to tell you; you went in for a .177 and came out with a .177! I don't think they have to, but if it were my gun shop i would have done! With something like that, you might think about just checking the serial number with the gunmakers and check it's not listed as stolen or anything! If your gunshop is worth its mettle they will have done it already... Quote Link to comment Share on other sites More sharing options...
carpcrazy Posted April 6, 2012 Author Report Share Posted April 6, 2012 yes it was a second hand gun but i did not go in for a .177 i actualy went in for a .22 i had even called the store in question to arrange the exchange and the assistant told me they wud take it back only if it went in untuned i plan to call the shop in the mornin to see wot they say Quote Link to comment Share on other sites More sharing options...
peek-at Posted April 7, 2012 Report Share Posted April 7, 2012 yes it was a second hand gun but i did not go in for a .177 i actualy went in for a .22 i had even called the store in question to arrange the exchange and the assistant told me they wud take it back only if it went in untuned i plan to call the shop in the mornin to see wot they say If you went in to buy a 22 and they have 'mistakingly' given you a 17 I would think that they are morally obliged to put that mistake right. Especially if they want to keep your custom. Sale of goods act Circumstances when customers do have a legal right to a refund, repair or replacement Customers do have a legal right to a refund, repair or replacement if an item they purchased does not match the description is not of satisfactory quality is not fit for purpose . Each of these circumstances would mean that the item does not conform to contract and therefore it can be described as faulty . If you point out a fault to a customer and they are able to inspect that fault before they make a purchase, their purchase means they have accepted the fault and they cannot claim their legal right (outlined above) in relation to that particular fault. Hope this helps Quote Link to comment Share on other sites More sharing options...
jimcam Posted April 8, 2012 Report Share Posted April 8, 2012 The rifle clearly is'nt the cal that you went there for.So the onus is on them to make "Their" mistake right.Hold them to task.They are in the wrong.Demand your rights as a last resort.(If common sense does'nt prevail).Bring in trading standards.Jim.(Night Owl). Quote Link to comment Share on other sites More sharing options...
richard1951 Posted April 8, 2012 Report Share Posted April 8, 2012 im lost on this Did you buy it thinking it was a .177 or .22? Where does the tuning come into this ? Quote Link to comment Share on other sites More sharing options...
chrisjpainter Posted April 8, 2012 Report Share Posted April 8, 2012 also, if you were after a .22, did you not notice the somewhat smaller pellets going into the gun immediately? i think i must have misunderstood something too! Quote Link to comment Share on other sites More sharing options...
carpcrazy Posted April 8, 2012 Author Report Share Posted April 8, 2012 When i called the shop to arrange the the part exchange i asked for a .22 the guy i spoke to said yes we have a .22 so come down. when i got to the shop i didnt deal with the guy i spoke to on the phone. the new fella informed me that there was no .22 left it stock but they did have a .177 would i take that. coz i wanted the rifle i said ok. as ya do then i was told the returns polacy in wich i was told if the rifle was tuned by myself then they will not take it back. its only now after playin with it a reading the writing on the rifle that i noticed it says (SMK XS78 5.5mm) I have now rang the store and i am going to see them on tuesday. Quote Link to comment Share on other sites More sharing options...
richard1951 Posted April 9, 2012 Report Share Posted April 9, 2012 they probably did not know and i sussect all will be ok when you see them face to face, let us know the outcome as and when it happens. Good luck Richard Quote Link to comment Share on other sites More sharing options...
Dekers Posted April 9, 2012 Report Share Posted April 9, 2012 When i called the shop to arrange the the part exchange i asked for a .22 the guy i spoke to said yes we have a .22 so come down. when i got to the shop i didnt deal with the guy i spoke to on the phone. the new fella informed me that there was no .22 left it stock but they did have a .177 would i take that. coz i wanted the rifle i said ok. as ya do then i was told the returns polacy in wich i was told if the rifle was tuned by myself then they will not take it back. its only now after playin with it a reading the writing on the rifle that i noticed it says (SMK XS78 5.5mm) I have now rang the store and i am going to see them on tuesday. I'm not following that at all, if you don't care if its a .22 or .177 why do you care the barrel may have been changed?! Quote Link to comment Share on other sites More sharing options...
carpcrazy Posted April 9, 2012 Author Report Share Posted April 9, 2012 Because the rifle is leakin co2 an is under power Quote Link to comment Share on other sites More sharing options...
secretagentmole Posted April 9, 2012 Report Share Posted April 9, 2012 what do you mean by playing with it? If you have taken it apart to improve performance they will say "You have been tuning it, that is why it is leaking, no refund!" Quote Link to comment Share on other sites More sharing options...
carpcrazy Posted April 9, 2012 Author Report Share Posted April 9, 2012 wen I say playin,with it I mean shooting it Quote Link to comment Share on other sites More sharing options...
chrispti Posted April 9, 2012 Report Share Posted April 9, 2012 You part-ex'd your old airgun, you wanted a .22, you went to the shop and they said ''sorry, no .22's left, but we do have a .177, do you want the .177 instead?'' you said ''ok'' you got home and noticed it said 5.5mm (which is a .22) on the gun Whats the problem, you got a .22 which is what you wanted Quote Link to comment Share on other sites More sharing options...
carpcrazy Posted April 9, 2012 Author Report Share Posted April 9, 2012 Because it says 5•5mm on the gun but a .22 pellet is to big Sorry for all the confusion Quote Link to comment Share on other sites More sharing options...
FalconFN Posted April 9, 2012 Report Share Posted April 9, 2012 As far as I can see, you knew that it was a .177 rifle and you bought it with knowing that it would take .177 pellets (even though you prefered a .22). When you got it home it was marked somewhere as a .22 which means the barrel etc has been changed by someone at some point. Now, if you didn't try to tune it yourself there are 2 possibilities: 1. That the person who changed it to a .177 knew what they were doing and it is still producing enough power (just changing barrels from .22 to .177 will reduce the power). There is no problem so you shouldn't get a refund. 2. If the barrels were changed with no other alterations then it will probably be down on power and should be taken back as it is sub-standard. If you have tried to tune it yourself then they shouldn't give a refund - even if it was low on power first as they will have no way of knowing that. The dealer will probably take it back as a gesture of goodwill but to be honest I don't really think you can complain about the rifle unless it was sold to you as a full-powered rifle and is actually way under-powered. Quote Link to comment Share on other sites More sharing options...
carpcrazy Posted April 9, 2012 Author Report Share Posted April 9, 2012 As far as I can see, you knew that it was a .177 rifle and you bought it with knowing that it would take .177 pellets (even though you prefered a .22). When you got it home it was marked somewhere as a .22 which means the barrel etc has been changed by someone at some point. Now, if you didn't try to tune it yourself there are 2 possibilities: 1. That the person who changed it to a .177 knew what they were doing and it is still producing enough power (just changing barrels from .22 to .177 will reduce the power). There is no problem so you shouldn't get a refund. 2. If the barrels were changed with no other alterations then it will probably be down on power and should be taken back as it is sub-standard. If you have tried to tune it yourself then they shouldn't give a refund - even if it was low on power first as they will have no way of knowing that. The dealer will probably take it back as a gesture of goodwill but to be honest I don't really think you can complain about the rifle unless it was sold to you as a full-powered rifle and is actually way under-powered. I have not done.anything to this rifle.other that.put co2 and pellets in it. Quote Link to comment Share on other sites More sharing options...
carpcrazy Posted April 9, 2012 Author Report Share Posted April 9, 2012 Well thanks for all your thoughts guys. The gun in question is goin back the shop 2morrow. Quote Link to comment Share on other sites More sharing options...
carpcrazy Posted April 10, 2012 Author Report Share Posted April 10, 2012 well the shop have taken the gun in for a full service and repair free of charge its gunna be gone for 2wks Quote Link to comment Share on other sites More sharing options...
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