Rookandrabbit Posted December 4, 2018 Report Share Posted December 4, 2018 Hello just been sent an e mail from PayPal asking me to update my account .....okay had this type of thing before.... being cautious I opened PayPal in another window searching for it via a search engine so as not to be scammed . Logged into the site only to see my account has been suspended and they are requesting photo Identification and further proof of address. SPOOKY. I was gobsmacked yes proof of address but my ugly mugshot ? Is this for some type of photo recognition system?Has this happened to any other forum members? And yes it was the correct PayPal site not a scam! Quote Link to comment Share on other sites More sharing options...
mrpip Posted December 4, 2018 Report Share Posted December 4, 2018 Not happened to me as yet, bit curious as why they would need photo though Quote Link to comment Share on other sites More sharing options...
Jongwe Posted December 4, 2018 Report Share Posted December 4, 2018 Sounds like you have taken the right steps. Not had it happen to myself, but have heard of it happening. Quite possibly the reason for asking for photo ID specifically is to get a recognised confirmation of your ID ie govt issued. Otherwise people would be sending in their gas bill, which I doubt they would accept. I have had to do it for unlocking a Blizzard account once. Also for the IRS to get issued a TIN. Quote Link to comment Share on other sites More sharing options...
Rookandrabbit Posted December 4, 2018 Author Report Share Posted December 4, 2018 Yes I could understand this If I was an American citizen as their banking laws are different to here in the uk/ eu but it seems all a bit too big brother to seize a persons bank account freeze it and demand a photo I.D without any recourse to complain...... and no I have never defaulted and would and have confirmed my address but when institutions are being hacked all of the time they will not explain as to how they will protect my data should I send it to them....... Wanting to know if this has happened to anybody else on here?? Or am I just a special case? Quote Link to comment Share on other sites More sharing options...
Jongwe Posted December 4, 2018 Report Share Posted December 4, 2018 You should be able to contact them to discuss it: https://www.paypal.com/uk/smarthelp/contact-us Quote Link to comment Share on other sites More sharing options...
Rookandrabbit Posted December 4, 2018 Author Report Share Posted December 4, 2018 Thanks for the link Quote Link to comment Share on other sites More sharing options...
Jongwe Posted December 4, 2018 Report Share Posted December 4, 2018 Just now, Rookandrabbit said: Thanks for the link No worries - more specifically try this:https://www.paypal.com/uk/smarthelp/topic/DISPUTES_AND_LIMITATIONS It seems more specific to your case. Hope you can get to speak to someone. Quote Link to comment Share on other sites More sharing options...
stuartyboy Posted December 4, 2018 Report Share Posted December 4, 2018 I used Airbnb yesterday and had to use photo driving license before they would allow me to proceed. Took a picture of both sides of driving license, then a selfie Quote Link to comment Share on other sites More sharing options...
Guest Posted December 4, 2018 Report Share Posted December 4, 2018 Never asked me for photo Id .iwould not reply and see what happens I get emails from pay pal now and again asking to update my account ie follow the link . never done it and never had account suspended .l think it is a scam .send it back to pay pal . spoof@paypla.co.uk and see what happens Quote Link to comment Share on other sites More sharing options...
Stonepark Posted December 4, 2018 Report Share Posted December 4, 2018 Wifes mate just got hit with same at weekend, problem is doesn't drive and no passport and so no current photo id, £500 odd, in account. Quote Link to comment Share on other sites More sharing options...
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