London Best Posted July 29, 2023 Report Share Posted July 29, 2023 3 minutes ago, JohnfromUK said: To follow up on this, the new certificate arrived today, 29th July, so in fact it was renewed prior to the expiry of the old certificate. I did have a 'heads up' this was likely as they telephoned me to query an entry on the list of items (and I had made an error) so well done to them (West Mercia) for both finding my accidental mistake and getting the new certificate issued 'on time'. One has to question why they wasted time and resources sending out an unnecessary extension letter two weeks before, when your renewal was obviously progressing on schedule? Quote Link to comment Share on other sites More sharing options...
JohnfromUK Posted July 29, 2023 Report Share Posted July 29, 2023 Just now, London Best said: One has to question why they wasted time and resources sending out an unnecessary extension letter two weeks before, when your renewal was obviously progressing on schedule? I can only assume that they anticipated more delay somewhere; the 'extension letter' is a simple 'word processor' task just inserting the relevant name and address and may be automatically generated? Quote Link to comment Share on other sites More sharing options...
Newbie to this Posted July 29, 2023 Report Share Posted July 29, 2023 (edited) 25 minutes ago, London Best said: One has to question why they wasted time and resources sending out an unnecessary extension letter two weeks before, when your renewal was obviously progressing on schedule? 21 minutes ago, JohnfromUK said: I can only assume that they anticipated more delay somewhere; the 'extension letter' is a simple 'word processor' task just inserting the relevant name and address and may be automatically generated? My guess is the extension letters are automatically generated by software, as John suggests. Edited July 29, 2023 by Newbie to this Quote Link to comment Share on other sites More sharing options...
London Best Posted July 29, 2023 Report Share Posted July 29, 2023 Just now, Newbie to this said: My guess is the extension letters are automatically generated by software, as John suggests. But someone wasted useful time setting them up! Quote Link to comment Share on other sites More sharing options...
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