inthedark Posted January 3, 2018 Report Share Posted January 3, 2018 Does anyone know or had dealings with this company at Faraday House, Station Road, Washington, Tyne & Wear? They've had £130 of my cash since since 13/12/2017 and don't answer calls or emails Thanks Quote Link to comment Share on other sites More sharing options...
matone Posted January 3, 2018 Report Share Posted January 3, 2018 Contact your card provider,that usually shakes the tree ! Quote Link to comment Share on other sites More sharing options...
figgy Posted January 3, 2018 Report Share Posted January 3, 2018 Never heard of them. Are they back after the Christmas break as a few I know are not going back until today and some next Monday. Hope you get sorted, maybe one of the local lads from Durham area might know. Quote Link to comment Share on other sites More sharing options...
matone Posted January 3, 2018 Report Share Posted January 3, 2018 The address is also that of an industrial eqpt supply company SEI,doesn`t look like a retail premises on Google Earth. Mail Order outfit,perhaps a part time outfit ? Hth Quote Link to comment Share on other sites More sharing options...
dodeer Posted January 5, 2018 Report Share Posted January 5, 2018 Looks like it’s a pay up front and they get the manufacturer to send to you. If your not happy then ask your credit card for a refund if possible. Quote Link to comment Share on other sites More sharing options...
inthedark Posted January 5, 2018 Author Report Share Posted January 5, 2018 Thanks for the replies so far Quote Link to comment Share on other sites More sharing options...
inthedark Posted January 18, 2018 Author Report Share Posted January 18, 2018 Just a heads up for this company - They list two phone numbers that both ask to leave a number for a call back and I've rung them twice each every day since 20/12/17, a customer service email address that I've mailed every day, and I've had no response from them whatsoever. They're definately picking up messages and are still trading but I'd advise caution if anyone is thinking of using them. I'm about to waste another £25 taking them to a small claims Court Quote Link to comment Share on other sites More sharing options...
TIGHTCHOKE Posted January 18, 2018 Report Share Posted January 18, 2018 Good luck with the claim, please let us know the outcome. Quote Link to comment Share on other sites More sharing options...
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