Cranfield Posted October 6, 2007 Report Share Posted October 6, 2007 I have recently bought a new rechargeable torch/lamp ( 1 million candle power) and am having a problem. I used it for 10 mins for testing purposes and it was OK, I then put it on a 10 hour charge as recommended on the box. The next time I used it all was well , but then after 10 mins the light seemed to dim. I put it back on charge overnight. The light was even dimmer the next time I tried it and although I charged it overnight again, it won't come on at all now. When I first charged it I noticed that the pin connection into the torch was not very "positive" and almost fell out if you tilted the torch. There was a rubber bung fitting over the entry hole to enable you to plug up the charging point when not in use. I removed this (just pulled off) and the pin fitted more comfortably. The transformer plug gets hot during charging, so I assume that parts OK. I have thrown away the original box and there was no instruction leaflet/guarantee in the box, just what was on the box. My questions are as follows; The on/off switch is a push in type and it is impossible (for me), when the torch isn't working, to tell if its on , or off. Would charging the torch with it on, prevent it charging ? Any other suggestions ? It was purchased online, so sending it back will be a pain. Quote Link to comment Share on other sites More sharing options...
myuserid Posted October 6, 2007 Report Share Posted October 6, 2007 Sounds like the batteries are not holding their charge, could be the switch not switching off completely. Which model is it, if its a cheap one just chuck it, if not and you cant send it back to the shop, contact the manufacture and send it to them, they normally replace it no questions asked. I had a brabantia bin, my dog knocked it over and broke the catch, sent it to the manufacture and they sent me a brand new bin free of charge Quote Link to comment Share on other sites More sharing options...
Graham M Posted October 6, 2007 Report Share Posted October 6, 2007 Sounds like you bought it off the same mongrel that I bought mine off If you take it apart you will probably find the little printed circuit is broken causing a short. I soldered a little bit of wire across the break and it is OK now, but it made me very angry because he gave ME a bad feedback because I complained about the crappy goods he was selling. G.M. Quote Link to comment Share on other sites More sharing options...
myuserid Posted October 6, 2007 Report Share Posted October 6, 2007 Obviously from China Quote Link to comment Share on other sites More sharing options...
Cranfield Posted October 6, 2007 Author Report Share Posted October 6, 2007 It is stamped "Active Products", which is an importer, so its probably made in China. I have taken the front off and all seems connected OK, but the on/off switch doesn't work now. I am going to contact the Seller and suggest I return it for a refund. Quote Link to comment Share on other sites More sharing options...
Ferret Master Posted October 6, 2007 Report Share Posted October 6, 2007 We have a couple bought from B&Q. Did for lamping with the shotgun for a while but they die within moments now. Cheap tat. Infact as I have nothing better to do I'm going to take it to bits now. FM :blink: Quote Link to comment Share on other sites More sharing options...
Cranfield Posted October 7, 2007 Author Report Share Posted October 7, 2007 Just as an update on the matter, I was watching Sunderland nearly beating Arsenal on Setanta today and there was a ring on the doorbell. Mrs Cranfield being in Ireland visiting our daughter for the weekend, I had to answer it myself. There was a smart young bloke with a box, containing a lamp identical to mine. It was the eBay Seller who lives in the north of Kent, dropping of a replacement. To say I was stunned is an understatement. What a very, very nice man. Quote Link to comment Share on other sites More sharing options...
tulkyuk Posted October 7, 2007 Report Share Posted October 7, 2007 That makes a refreshing change - well done taht man and a nice bonus for you Cranfield Quote Link to comment Share on other sites More sharing options...
caeser Posted October 7, 2007 Report Share Posted October 7, 2007 Just as an update on the matter, I was watching Sunderland nearly beating Arsenal on Setanta today and there was a ring on the doorbell.Mrs Cranfield being in Ireland visiting our daughter for the weekend, I had to answer it myself. There was a smart young bloke with a box, containing a lamp identical to mine. It was the eBay Seller who lives in the north of Kent, dropping of a replacement. To say I was stunned is an understatement. What a very, very nice man. What can you say. Gobsmacked Quote Link to comment Share on other sites More sharing options...
catroofel Posted October 7, 2007 Report Share Posted October 7, 2007 i got mine from screw fix and it sounds very similar exept i have never had a problem and yes it was cheap tat. does me for what ever i need for. but you can't ask for more than a replacement and personal home delivery there are some decent people out there still Quote Link to comment Share on other sites More sharing options...
loopy bunny blaster Posted October 7, 2007 Report Share Posted October 7, 2007 nice one mate a good result what i did i bought a 5million candle power torch that lasts for 20 mins , then replaced the bulb with a 1million candle one and it lasts for ages Quote Link to comment Share on other sites More sharing options...
Dr W Posted October 8, 2007 Report Share Posted October 8, 2007 Think that requires some extra nice feedback, nice to see some people will go the extra mile. Quote Link to comment Share on other sites More sharing options...
Griff36 Posted October 8, 2007 Report Share Posted October 8, 2007 I have recently bought a new rechargeable torch/lamp ( 1 million candle power) and am having a problem. I used it for 10 mins for testing purposes and it was OK, I then put it on a 10 hour charge as recommended on the box. The next time I used it all was well , but then after 10 mins the light seemed to dim. You have quoted that you used it for 10 mins before charging, if I remember correctly rechargable batteries need to be fully charged before use (manufactures 10 hours+ as recommended), If the battery is discharged prior to the initial full charge then they will never accept a full charge and will operate on reduced charging cycle. I would suggest that you return the lamp to the shop as faulty and get a replacement, if charged correctly even a cheap lamp should give you 12 months service before the battery dies. I may be wrong, I'm sure somebody will let me know. Quote Link to comment Share on other sites More sharing options...
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