tom_0787 Posted November 13, 2009 Report Share Posted November 13, 2009 When i was looking to insure Magnum i came across Pet-Insurance.co.uk. There pricing was reasonable and looked like a good company. I now wish I had spent an extra few quid and gone with someone else. Magnum had a severe allergic reaction about 6 months ago which resulted in just over £600 in vets bills. I received a letter from Pet-Insurance.co.uk in august saying they were investigating the claim. 4 months on after numerous emails and calls- NOTHING! Its an open and shut case according to the vet. Avoid. Quote Link to comment Share on other sites More sharing options...
Gully Posted November 13, 2009 Report Share Posted November 13, 2009 Bad news. Someone else on here had a problem with them too. My dog's insured with them, and I wasn't going to renew but he ripped off a pad (where the dew claw is) on his front foot about 3 weeks ago and as I'm going to claim as soon as its all healed I had no choice. Quote Link to comment Share on other sites More sharing options...
Markio Posted November 13, 2009 Report Share Posted November 13, 2009 We used healthy pets(dog has since died). Excellent and cheap. We used to ring for a claim form, pass it to the vet who would complete it and send it off then 4-6 weeks later we had a cheque minus the £50 excess. We had to make 3 separate claims in all and never a quibble. Quote Link to comment Share on other sites More sharing options...
JDsniper Posted November 13, 2009 Report Share Posted November 13, 2009 i wont use them again thought the had sorted baileys claim but they have completely messed up still arguing Quote Link to comment Share on other sites More sharing options...
Pigeon_snIPer Posted November 13, 2009 Report Share Posted November 13, 2009 That would be a case for the Small Claims Courts and im pretty sure they will rule in your favor. /s/ Quote Link to comment Share on other sites More sharing options...
toka_shigazu Posted November 13, 2009 Report Share Posted November 13, 2009 fairly sure they were on a post a few month ago....the only company who will insure a working dog....think they got recomended by quite a few people. got our dog insured through them, not the cheapest but not the most expensive...but do cover for any kind of working!! will hope we dont have to use them.... Quote Link to comment Share on other sites More sharing options...
Dirty Harry Posted November 14, 2009 Report Share Posted November 14, 2009 I had my dog insured with them. They took 6 months to settle a claim and their service was ****. The dog caught his balls on a fence and the vet had to stitch them up again. I cancelled my policy and told them what I thought of them. Harry Quote Link to comment Share on other sites More sharing options...
davecooper1 Posted November 14, 2009 Report Share Posted November 14, 2009 Have a word with your solicetor, see what he thinks to were you stand. Quote Link to comment Share on other sites More sharing options...
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