RobC1990 Posted February 8, 2013 Report Share Posted February 8, 2013 I brought a shotgun from this gun shop less than 2 months ago - it was advertised as a new shotgun, it broke within 2 months of purchasing the gun, the gun wouldn't break open with live cartridges in it, I asked for a refund because I didn't want to use the gun like that, the gun didn't even close right you had to use the top lever to close it nicely, he offered me 300 quid? So I spoke to trading standards and they said he has to offer me a refund or a replacement I didn't want the placement because the customer approach and service was ****, and I was going to accept £300 when I had the gun less than 2 months I then contacted him and told him I would seek advice from trading standards he offered me £405 pounds which I accept, the gun was a white diamond which will be up for sale next week haha. Link to comment Share on other sites More sharing options...
CZ550Kevlar Posted February 8, 2013 Report Share Posted February 8, 2013 I went into this place once while on holiday in Norfolk while my car was being fixed in kwikfit and I have to say the welcome and service made me turn on my heels, I believe from previous posts its par for the course with these guys. Just walk on by. Link to comment Share on other sites More sharing options...
leeds chimp Posted February 9, 2013 Report Share Posted February 9, 2013 I brought a shotgun from this gun shop less than 2 months ago - it was advertised as a new shotgun, it broke within 2 months of purchasing the gun, the gun wouldn't break open with live cartridges in it, I asked for a refund because I didn't want to use the gun like that, the gun didn't even close right you had to use the top lever to close it nicely, he offered me 300 quid? So I spoke to trading standards and they said he has to offer me a refund or a replacement I didn't want the placement because the customer approach and service was ****, and I was going to accept £300 when I had the gun less than 2 months I then contacted him and told him I would seek advice from trading standards he offered me £405 pounds which I accept, the gun was a white diamond which will be up for sale next week haha. how much did you pay for it??? People on here that know me and the posts I have done about this place ....I hate it with a passion and will never step foot in there again or give my money to them..including their clay shoots.... Link to comment Share on other sites More sharing options...
RobC1990 Posted February 9, 2013 Author Report Share Posted February 9, 2013 I paid 450 quid for the gun and they offered me 300 they where taking the **** cause I was youn I got 405 quid in the end. Link to comment Share on other sites More sharing options...
leeds chimp Posted February 9, 2013 Report Share Posted February 9, 2013 I paid 450 quid for the gun and they offered me 300 they where taking the **** cause I was youn I got 405 quid in the end. shame ..I would have been very happy to come with you and get the rest of your money back...when did you take it back??? Link to comment Share on other sites More sharing options...
MattSoanes Posted February 9, 2013 Report Share Posted February 9, 2013 Ive bought 2 guns from Churchills in the last year and personally never had any problem, always very friendly and helpful. Managed to have a deal each time, got a bipod thrown in with the first gun and a slab of cartridges with the second. I have however never had to take either of the guns back with a problem, so never dealt with them without handing over my hard earned ££££ Can only speak as i find. Link to comment Share on other sites More sharing options...
Whatmuff Posted February 9, 2013 Report Share Posted February 9, 2013 I haven't really had any issues, only my guns in there being fixed and they have nearly had it three weeks! It was double firing and had a choke stuck in. Christ knows what they are going to charge!! Link to comment Share on other sites More sharing options...
gazzthompson Posted February 9, 2013 Report Share Posted February 9, 2013 Not a fan of the place, prefer philip websters. Link to comment Share on other sites More sharing options...
Blunderbust Posted February 9, 2013 Report Share Posted February 9, 2013 I have been in once to buy some rifle ammunition with my wife and son, we were totaly ignored for about 15 minutes even though we were standing at the counter. The guy behind the counter was chatting to someone about his Range Rover, he did look over at us on a couple of occassions then looked away as if I was a piece of ****. When he eventualy ask what I was after, I told him not to bother and walked out. I will never ever set foot in the place again. Link to comment Share on other sites More sharing options...
Livefast123 Posted February 9, 2013 Report Share Posted February 9, 2013 I was going to call there on the way back from Norfolk in April to try a different ground......maybe i'll give it a miss. Link to comment Share on other sites More sharing options...
RobC1990 Posted February 9, 2013 Author Report Share Posted February 9, 2013 I was happy with the £405 quid I had 2 months fun with the gun so I lost 45 quid just a learning curve tbh - never to use them again I took it in 2 weeks ago and got my money yesterday! I use Phillip Webster all the time - he is brilliant gun smiths and good for a general chat! I wonder if my old gun is on churchills website lol Thank you Leeds chimp Link to comment Share on other sites More sharing options...
RobC1990 Posted February 9, 2013 Author Report Share Posted February 9, 2013 I wouldn't bother with them - total idiots Link to comment Share on other sites More sharing options...
Sean100uk Posted February 9, 2013 Report Share Posted February 9, 2013 I will hold judgement on them as I brought a revo shotgun from them today fired a few cartridges and 5 times out of the ones I fired it failed to eject from the bottom chamber I have emailed them and await there response Link to comment Share on other sites More sharing options...
RobC1990 Posted February 9, 2013 Author Report Share Posted February 9, 2013 (edited) see what they say Steve will say its your fault or something lol Edited February 9, 2013 by RobertCook Link to comment Share on other sites More sharing options...
Gunnerbob Posted February 9, 2013 Report Share Posted February 9, 2013 Not a fan of the place, prefer philip websters. Bought my gun from Philip Webster....a really nice, knowledgeable chap..will only go there :good: Link to comment Share on other sites More sharing options...
Churchill Posted February 9, 2013 Report Share Posted February 9, 2013 I have been in once to buy some rifle ammunition with my wife and son, we were totally ignored for about 15 minutes even though we were standing at the counter. The guy behind the counter was chatting to someone about his Range Rover, he did look over at us on a couple of occasions then looked away as if I was a piece of ****. When he eventually ask what I was after, I told him not to bother and walked out. I will never ever set foot in the place again. That's the exact same level of customer service i got when i went in there once, to stand at the counter for 5 minutes while 4 of them chatted with each other, I've never been back. PS. Don't be fooled by my Forum Name, that's derived from my similarity to a certain dog from a certain insurance company advert. Link to comment Share on other sites More sharing options...
Sean100uk Posted February 9, 2013 Report Share Posted February 9, 2013 Well I paid with Barclaycard so if I'm not happy with service I will contact them Link to comment Share on other sites More sharing options...
Livefast123 Posted February 9, 2013 Report Share Posted February 9, 2013 If it's new I'd ask for a refund and get a mint s/h Lanber for the price of the Revo and be done with it. Link to comment Share on other sites More sharing options...
TIGHTCHOKE Posted February 9, 2013 Report Share Posted February 9, 2013 PS. Don't be fooled by my Forum Name, that's derived from my similarity to a certain dog from a certain insurance company advert. OH YES! Link to comment Share on other sites More sharing options...
Churchill Posted February 9, 2013 Report Share Posted February 9, 2013 Bought my gun from Philip Webster....a really nice, knowledgeable chap..will only go there :good: I agree, i met Philip last week for the first time, very friendly and knows what he's talking about, i needed a £55 moderator posting from an RFD to RFD, Churchill's wanted £45 to do it, Philip just wanted me to chuck him a few quid.Job Done. Link to comment Share on other sites More sharing options...
Sean100uk Posted February 9, 2013 Report Share Posted February 9, 2013 Yes it is new only picked it up today and put 12 carts through it Link to comment Share on other sites More sharing options...
Clamps Posted February 9, 2013 Report Share Posted February 9, 2013 I tend not to go there - i go to Norfolk Sporting guns in Wymondham - good service all round. Link to comment Share on other sites More sharing options...
ranger525 Posted February 9, 2013 Report Share Posted February 9, 2013 norfolk sporting guns is good bought my browning 525 from them Link to comment Share on other sites More sharing options...
leeds chimp Posted February 9, 2013 Report Share Posted February 9, 2013 I tend not to go there - i go to Norfolk Sporting guns in Wymondham - good service all round. another good shop to use aswell Link to comment Share on other sites More sharing options...
RobC1990 Posted February 9, 2013 Author Report Share Posted February 9, 2013 I just use phillip Link to comment Share on other sites More sharing options...
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