gixer1 Posted March 7, 2013 Report Share Posted March 7, 2013 I was renewing my insurance on compare the market and found the cheapest quote to be swinton - I clicked the "buy now" link and was greeted with the below message about being outside the UK (which I am not) So I then called the number - at the end of the call I noticed that the quote had increased by £10 - this was as the girl "glossed" over the figure at 100mph - I asked her to stop and repeat the figure and then questioned why it was £10 more expensive - she said it was the admin charge - I explained that I had only called because of the error message I recieved - she commented that it didn't matter and that because she had checked all details they needed the additional £10 - I told her to stop and that I wouldn't be going on with the policy....she explained that as I had agreed to the quote (prior to her mentioning the higher figure) and given the card details that I would be held to this as the £10 is mentioned in the small print (as per below screenshot) - I had a minor hissy fit and asked to speak to someone higher up so... Eventually after the usual "i'll talk to my supervisor" the charge was removed but it just shows that if you didn't take care you could get blagged for £10 due to thier web problem - not really cricket! watch yourself! One good point is I saves 26% on my car insurance and 20% on my bike insurance!! Regards, Gixer Quote Link to comment Share on other sites More sharing options...
al4x Posted March 7, 2013 Report Share Posted March 7, 2013 Its devolution Gixer your mates don't want to be part of the uk expect to pay more Quote Link to comment Share on other sites More sharing options...
gixer1 Posted March 7, 2013 Author Report Share Posted March 7, 2013 Its devolution Gixer your mates don't want to be part of the uk expect to pay more It's them trying to get their prescription money back huh? Quote Link to comment Share on other sites More sharing options...
leeds chimp Posted March 7, 2013 Report Share Posted March 7, 2013 Can't stand swinton and alot of the brokers due to the admin chargers Quote Link to comment Share on other sites More sharing options...
100milesaway Posted March 7, 2013 Report Share Posted March 7, 2013 Similar con found out by self today with the AA breakdown service. My renewal was due for us 2 and the one 4x4 and 2 motorcycles, my renewall notice said £167, after a hissy fit and lots of whinging by me down to £66. You couldn't make it up. from Auntie. Quote Link to comment Share on other sites More sharing options...
figgy Posted March 7, 2013 Report Share Posted March 7, 2013 Auntie it makes you wonder how they come up with the price in the first place. To save £101.00 is good going, ill let you know when my insurance is due, you can sort em out Quote Link to comment Share on other sites More sharing options...
100milesaway Posted March 7, 2013 Report Share Posted March 7, 2013 Auntie it makes you wonder how they come up with the price in the first place. To save £101.00 is good going, ill let you know when my insurance is due, you can sort em out I always have a good ring round with anything i renew now , I ussually end up saving loads just by being cheeky or i get them to add extras for nothing if they wont budge off the price. T shirt here or an umbrella there, I always seem to scrounge something. from Auntie. Quote Link to comment Share on other sites More sharing options...
leeds chimp Posted March 7, 2013 Report Share Posted March 7, 2013 I always have a good ring round with anything i renew now , I ussually end up saving loads just by being cheeky or i get them to add extras for nothing if they wont budge off the price. T shirt here or an umbrella there, I always seem to scrounge something. from Auntie. I have a quick look round and even if I dont find cheaper I ring and complain .... Worked in insurance for nearly 10 years so know alot of the tricks Quote Link to comment Share on other sites More sharing options...
craftycarper Posted March 7, 2013 Report Share Posted March 7, 2013 swintons are a complete pain in the butt. they will plague you with calls for house,contents and life insurance horrible lot Quote Link to comment Share on other sites More sharing options...
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