Ralphster Posted April 5, 2013 Report Share Posted April 5, 2013 Windows 7 disc the best way, but can make a repair disc with a win 7 puter with this link: http://windows.microsoft.com/is-is/windows7/create-a-system-repair-disc then system restore is first place to try : http://www.bleepingcomputer.com/tutorials/windows-7-recovery-environment-command-prompt/ keep me posted mate, will help if I can. Paul you need to get something like spybot search and destroy onto your computer with a USB stick or similar. I had to go the local library once then start it in safe mode with no networking (F5 on startup) then press ctrl+Alt+Delete go to task manager have a look under program's and processes and turn anything off that shouldn't be running (the virus not anything that should) slap on spybot or similar, run it, get rid of it, immunize it then bobs your uncle you have to stop the virus from starting up first or it will always dodge a virus checker, Its a skill virus killing alternatively ask a witch doctor problem is that it blue screens on all options Quote Link to comment Share on other sites More sharing options...
pimpkiller Posted April 5, 2013 Report Share Posted April 5, 2013 do you get the normal black screen with all the memory counting and gibberish then after F5 another black screen then the options for restarting then when you try and start windows THEN a blank blue screen? Quote Link to comment Share on other sites More sharing options...
Beardo Posted April 5, 2013 Report Share Posted April 5, 2013 i cleared the same from my old man's PC recently using the Kaspersky boot disc method Quote Link to comment Share on other sites More sharing options...
tikka.223 Posted April 5, 2013 Author Report Share Posted April 5, 2013 Thanks for all the help so far you've all been great,unlike Norton who wanted £69 or premium service £119 to remove the virus!! Would Norton power eraser remove the virus? Quote Link to comment Share on other sites More sharing options...
Beardo Posted April 5, 2013 Report Share Posted April 5, 2013 my old man had Norton installed and it still let the thing through Quote Link to comment Share on other sites More sharing options...
ellie Posted April 6, 2013 Report Share Posted April 6, 2013 hi,this happend to me,you have to get it reset[cost me 45quid]dont pay the 100quid cos its a scam Quote Link to comment Share on other sites More sharing options...
Daks Posted April 6, 2013 Report Share Posted April 6, 2013 (edited) Download RKILL + Malwarebytes onto a memory stick, exe RKILL this will stop the malware from running temp while you clean with malwarebytes, full system scan. And don't bother with Nortons, sucks. Edited April 6, 2013 by Daks Quote Link to comment Share on other sites More sharing options...
bruno22rf Posted April 6, 2013 Report Share Posted April 6, 2013 Turn your puter on and let the virus page come on screen.Turn your puter off using the power on/off button (not via the screen).When you restert it should offer you the option to start in SAFE mode-take it.Once the puter has loaded in safe-key in "recover your computer"into the "search for programs" box-you should be given an option to reset your computer to an earlier date-pick a date prior to the virus and let the system reset itself-job done-I'm on Win7 and used this method loads of times but sometimes you have to do it twice? Quote Link to comment Share on other sites More sharing options...
tikka.223 Posted April 14, 2013 Author Report Share Posted April 14, 2013 Right,I have managed to get the laptop restored to an earlier setting,I've downloaded and ran a full system scan with malwarebytes which found one infected file so that's been removed. My question now is,is that me ready to rumble again or is there anything I can/should do to prevent this happening again. Quote Link to comment Share on other sites More sharing options...
castletyne Posted April 14, 2013 Report Share Posted April 14, 2013 (edited) I bought stozilla $40 a year well worth it has blocked everything over the past 4 years i have been using it update against the latest trojans I have always found it best to pay for a anti trojan as the free ones dont stop everything Edited April 14, 2013 by castletyne Quote Link to comment Share on other sites More sharing options...
aris Posted April 14, 2013 Report Share Posted April 14, 2013 I'm wondering how people get this stuff. I use free AV and free anti spyware/trojan software and have never been infected. I think the point is that prevention is better than cure. Quote Link to comment Share on other sites More sharing options...
paul99 Posted April 14, 2013 Report Share Posted April 14, 2013 Several ways to fix it but the quickest easiest I've come across so far is Hitman Pro +kickstart: http://www.surfright.nl/en/kickstart The two videos take you through it step by step. Free 30 day license - you only need it for 10mins or so. Good luck Quote Link to comment Share on other sites More sharing options...
four-wheel-drive Posted April 14, 2013 Report Share Posted April 14, 2013 (edited) This is the answer to all of your virus problems just download this for free and you will never need to worry again about getting bugs cus there aint non it just works but will people listen no they prefer to throw money at the problem. If you can get someone to dowload it for you if you do not have another computer just stick it on a disk and put it in to your computer then when you switch it on tell it to load from the CD/DVD/Drive and follow the instructions peace of cake. http://blog.linuxmint.com/?p=2346 To download it you need Linux Mint Mate choose 64 or 32 bit. Edited April 14, 2013 by four-wheel-drive Quote Link to comment Share on other sites More sharing options...
Muddy Funker Posted April 14, 2013 Report Share Posted April 14, 2013 The best thing you can do on a windows based system is wipe the hard drive it's installed on and install Ubuntu. Then don't worry about ever getting a virus again. Quote Link to comment Share on other sites More sharing options...
Nial Posted April 14, 2013 Report Share Posted April 14, 2013 The best thing you can do on a windows based system is wipe the hard drive it's installed on and install Ubuntu. Then don't worry about ever getting a virus again. I don't have much time to cover my experience but I recently built a machine for my daughters to do homework etc on (mostly to keeo them off my machine). I started with Mint, and managed to get Office installed (they need it for homework, and no, open office _isn't_ compatible) but then couldn't manage to get the thing printing on the printer hanging off this XP PC and couldn't get file sharing to work properly so they could play ripped DVDs that are on this machine too. (This was after about a week of mucking about). I ended up paying for a Win 7 license and within an hour or two of installation _everything_ was working. I've been working on Unix/ Linux workstations so am probably more Linux savvy than most but in the end I gave up, I just wanted the thing to work. Nial. Quote Link to comment Share on other sites More sharing options...
aris Posted April 14, 2013 Report Share Posted April 14, 2013 Linux is not ready or the desktop. Quote Link to comment Share on other sites More sharing options...
guest1957 Posted April 14, 2013 Report Share Posted April 14, 2013 Linux is great until you want to do anything good like watch iplayer. Quote Link to comment Share on other sites More sharing options...
four-wheel-drive Posted April 14, 2013 Report Share Posted April 14, 2013 I have been using linux for several years and yes at times over that time I have had odd problems at times moostly its been stupid things like getting the printer to work but as time gose by it is getting better and better I am curently running linux Mint 13 maya 64 bit and everything is working fine and the includes the iplayer and printer playing films and music as well as wriping them on to the computer and on to DVs If you have got space on the hard drive there is no reason why you cannot use both Linux and Microsoft. Quote Link to comment Share on other sites More sharing options...
aris Posted April 14, 2013 Report Share Posted April 14, 2013 Yes it can work and is stable - but it is not suitable for most people - on the desktop at least. I say this as someone with 25 years unix experience. It may well get there, but most apps aren't targeted for Linux. If you just want to browse the web, and do a few basic tasks, get a tablet - granted most of which are based on a unix/Linux kernel :-). Quote Link to comment Share on other sites More sharing options...
four-wheel-drive Posted April 15, 2013 Report Share Posted April 15, 2013 Yes it can work and is stable - but it is not suitable for most people - on the desktop at least. I say this as someone with 25 years unix experience. It may well get there, but most apps aren't targeted for Linux. If you just want to browse the web, and do a few basic tasks, get a tablet - granted most of which are based on a unix/Linux kernel :-). Ah being older I am not in to all of this apps stuff so it is not a problem for me all that bothers me is that I have a computer that works and dose not get viruses. Quote Link to comment Share on other sites More sharing options...
paul99 Posted April 15, 2013 Report Share Posted April 15, 2013 (edited) Yes it can work and is stable - but it is not suitable for most people - on the desktop at least. I say this as someone with 25 years unix experience. It may well get there, but most apps aren't targeted for Linux. If you just want to browse the web, and do a few basic tasks, get a tablet - granted most of which are based on a unix/Linux kernel :-). My first reaction was I agree as I too had problems doing some seemingly simple things in Linux when I considered switching for good a year or two ago - but then when I stopped and thought about it I'm not so sure we're right - you've used computers for 25 years me about the same (though mostly windows for me) I would think that after all that time we're doing / expecting to do a hell of a lot more on computers than the vast majority of PC users - who would happily get by with basic Home office and email software, maybe a media player etc and to be used with mainstream / popular peripherals - all of which are free and good on Linux. As you say you could use a tablet for that but that's what most people are still using a PC for from what I can see. I don't think TBH we'll see a significant uptake of Linux by home users that I thought we might a few years ago simply due to everything being windows based at school. We must both have been old enough to remember the pre-windows era with BBCs, Amstrads, ZX Spectrums, Commodores etc but a few generations kids will only know windows. I don't think that Linux is even mentioned in the current GCSE curriculum - certainly no hands on experience with it - that can't be good at all. I know of one IT teacher who asked me what Linux was (not joking) when I mentioned it in passing - not sure how he felt but I was embarrassed for him. Edited April 15, 2013 by paul99 Quote Link to comment Share on other sites More sharing options...
aris Posted April 15, 2013 Report Share Posted April 15, 2013 (edited) http://www.cbsnews.com/8301-505124_162-57578945/research-firm-idc-pc-sales-plunge-as-windows-8-flops/ PC sales are in the doldrums - worst for many years. Tablets are eating their lunch. It is even affecting apples pc business. I've been using computers for longer than 25 years - just 25 years of unix. Edited April 15, 2013 by aris Quote Link to comment Share on other sites More sharing options...
four-wheel-drive Posted April 15, 2013 Report Share Posted April 15, 2013 I think that PCs are on there way out a tablet/laptop is in many ways much more convenient to use and portable for those who are in to gamming there will be dedacated supper fast machines Ie supercharged X-Box type things and if you need to store stuff you can get 100Gig pluss memery sticks that you just plug in to your tablet/laptop so why would anyone want a big PC I have just got a new PC but I wish that I had not bothered I should have gone with a laptop I only got a new PC as the old one saying old it was two years old the mother board went on it and as I had spent a lot of money on it upgrading it I got a new one that I could swap the parts on to. Quote Link to comment Share on other sites More sharing options...
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