lord_seagrave Posted June 25, 2022 Report Share Posted June 25, 2022 I happened to see an ad in the back of (someone else’s) Field magazine for a 6-person cutlery set from a company called Glazebrook for £360 Lady Seagrave has always hated the fancy cutlery service I chose for the wedding list (11 years ago), and so I gave Glazebrook a call because the pictures looked sensible, and the price looked pretty good too. The guy there (Jonathan) was an absolute pleasure to deal with, and, with no hesitation, sent us a selection of samples completely free of charge/obligation, which arrived the next day. We chose, I telephoned and paid on Thursday afternoon, and this morning (Saturday) a full six-person cutlery service arrived in the post by special delivery. I don’t know why I’m so surprised, but it really felt like an exceptional customer service experience, and so I wanted to share it here. The website is https://www.glazebrook.com/Special-Offers.aspx and I quoted the “Field” offer, which is even cheaper than their standard special offers. I have done zero research, and so I cannot tell you if this is a particularly good price, but it really felt like good value to us. Highly recommended. LS PS: no reasonable offers refused for an 11-year-old Sophie Conran “Rivlin” mk1 cutlery service.. 🤣 Quote Link to comment Share on other sites More sharing options...
TIGHTCHOKE Posted June 25, 2022 Report Share Posted June 25, 2022 It would seem your taste has improved, has the good lady commented? Quote Link to comment Share on other sites More sharing options...
lord_seagrave Posted June 25, 2022 Author Report Share Posted June 25, 2022 5 minutes ago, TIGHTCHOKE said: It would seem your taste has improved, has the good lady commented? Cleverly got her to select from the samples - taking no chances this time! It’s possible that some of the satisfaction I am feeling is due to the fact that I am finally out of the doghouse! LS Quote Link to comment Share on other sites More sharing options...
TIGHTCHOKE Posted June 25, 2022 Report Share Posted June 25, 2022 Now to really make things work you should............................. A. Commend her for her good choice. B. Sell off the samples! Quote Link to comment Share on other sites More sharing options...
Dave at kelton Posted June 25, 2022 Report Share Posted June 25, 2022 2 hours ago, lord_seagrave said: Cleverly got her to select from the samples - taking no chances this time! It’s possible that some of the satisfaction I am feeling is due to the fact that I am finally out of the doghouse! LS You will never be out of the doghouse. Every time you use the new service her ladyship will comment on what an a**e you made of it first time around😂😂 Quote Link to comment Share on other sites More sharing options...
vmaxphil Posted June 26, 2022 Report Share Posted June 26, 2022 Criky they do look posh, our cutlery has NHS or br stamped on them 😉 Quote Link to comment Share on other sites More sharing options...
mel b3 Posted June 26, 2022 Report Share Posted June 26, 2022 1 hour ago, vmaxphil said: Criky they do look posh, our cutlery has NHS or br stamped on them 😉 😄😄😄 Quote Link to comment Share on other sites More sharing options...
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