danny22691 Posted March 5, 2014 Report Share Posted March 5, 2014 Wait till the shops full and then go in,they wont know how quick to get rid of you.Did this with a 3 peice from the dreaded FCS.Took it back through on a Saturday in a transit after being ********ted on the phone for a week.I set it up righf outside the door and told them I would show people the **** they sold. Five minutes later I had my refund & three overweight salesmen sweating their tits off trying to get it round the back. hahahah Brilliant ! :lol: Link to comment Share on other sites More sharing options...
blasterjudd Posted March 5, 2014 Report Share Posted March 5, 2014 (edited) Perhaps we should all go in with him when he takes it back this week....... Lots of PW guys attending might focus the customer service department ? Edited March 5, 2014 by blasterjudd Link to comment Share on other sites More sharing options...
Essex Keeper Posted March 5, 2014 Report Share Posted March 5, 2014 The shops joke I really do hate it !!! If you have any probs let me know and I'm happy to pop down to braintree shop Link to comment Share on other sites More sharing options...
Penelope Posted March 6, 2014 Report Share Posted March 6, 2014 Agreed. Would have been the best solution. Still feel u had bad service from Essex Gun the fella that came out the shop should have nipped it in the bud before it escalated into a problem for everyone to witness! He should have immediately taken you back in the shop offered a refund or exchange to resolve it for you!Steer well clear of buying anything off them fellas... Link to comment Share on other sites More sharing options...
Reeceknight Posted March 6, 2014 Author Report Share Posted March 6, 2014 Just had a long conversation with Romford on the phone. He said I can't get my money back antill edgar brothers recieve the gun!? how the *** does that work! Link to comment Share on other sites More sharing options...
Reeceknight Posted March 6, 2014 Author Report Share Posted March 6, 2014 I'm getting agitated now because already I have to make the drive from Cambridge to Romford and he doesn't sound like he's going to give me my money back. Link to comment Share on other sites More sharing options...
Archie-fox Posted March 6, 2014 Report Share Posted March 6, 2014 Just had a long conversation with Romford on the phone. He said I can't get my money back antill edgar brothers recieve the gun!? how the *** does that work! Mate just take it back, walk in put it on the counter and ask for a refund, sales of goods act...just be firm and demand a refund or you will contact trading standards and you will also tell BASC that they are selling unsafe firearms...and you will start a page on Facebook about them.. Sorted.if it aw near me I would come with you and sort it for you.. Link to comment Share on other sites More sharing options...
safc1973 Posted March 6, 2014 Report Share Posted March 6, 2014 Mate just take it back, walk in put it on the counter and ask for a refund, sales of goods act...just be firm and demand a refund or you will contact trading standards and you will also tell BASC that they are selling unsafe firearms...and you will start a page on Facebook about them.. Sorted.if it aw near me I would come with you and sort it for you.. Agreed - Essex Gun sold you the gun so they should refund you, its not your problem if edgar bros supplied them with a faulty gun. i would contact trading standards now as the shop are messing you about and as someone has mentioned before technically sold you a fully automatic (ie illegal) shotgun. Link to comment Share on other sites More sharing options...
Fal Posted March 6, 2014 Report Share Posted March 6, 2014 This is horse ****!!! The gun is dangerous, any muppet can see that it is faulty. If the shop have provided you with a faulty gun, the shop should refund you. It's irrelivant what they do with the gun, they will get a new gun from edgar brothers or a refund, but you don't care about that, that's for them to deal with. I would seriously play hell in the shop, face to face is the only way! I would even maybe contact trading standards for some advice to arm myself before going in. Some good advice above about going in when it is busy!! A gun should be no different to any other faulty item when you take it back to the place of purchase. Link to comment Share on other sites More sharing options...
Dbw1shrops Posted March 6, 2014 Report Share Posted March 6, 2014 (edited) It's good advice about the shop being busy but it sounds like not alot of people spend there hard earned there so likelyhood it will be empty most of the time ! Edited March 6, 2014 by Dbw1shrops Link to comment Share on other sites More sharing options...
88b Posted March 6, 2014 Report Share Posted March 6, 2014 Still feel u had bad service from Essex Gun the fella that came out the shop should have nipped it in the bud before it escalated into a problem for everyone to witness! He should have immediately taken you back in the shop offered a refund or exchange to resolve it for you! Steer well clear of buying anything off them fellas... This is Essex Gun , I doubt I'll ever buy anything from them again. Link to comment Share on other sites More sharing options...
shaun4860 Posted March 6, 2014 Report Share Posted March 6, 2014 I think there has been enough advice given now, Lets see what actually happens when the gun is returned rather than have 4 pages of what might happen Link to comment Share on other sites More sharing options...
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