leeds chimp Posted August 11, 2014 Report Share Posted August 11, 2014 Have a bit of a problem.... We live in a new build house and out of the 12 houses....7 of them have had problems with the boilers that were installed from leaks to full system blow out....with average cost of £2000-3000 to replace ...not including the damage its caused with the water leaks going into other rooms etc.... I am currently looking into extra insurance for this matter and wondered if anyone has any recommendations...would like a policy that covers any damage plus if possible to replace the boiler or at least a cash payment to help with getting a new one... Quote Link to comment Share on other sites More sharing options...
Piebob Posted August 11, 2014 Report Share Posted August 11, 2014 Make sure whatever policy you get also includes "track and trace" i.e. the costs involved in finding out where any leaks are happening as well as making good. That could be anything from easily lifting a hatch then wandering around underneath the house or, more likely, pulling up carpet, ceramic tiles, laminate/Amtico/other flooring, underlay, boards, etc. then making good thereafter. Cost depends if you have your own skills and tools to find the leak or would have to get someone in. Quote Link to comment Share on other sites More sharing options...
steve_b_wales Posted August 11, 2014 Report Share Posted August 11, 2014 HomeServe are pretty good. Quote Link to comment Share on other sites More sharing options...
DaveK Posted August 11, 2014 Report Share Posted August 11, 2014 HomeServe are pretty good. If Homeserve is the British Gas one I'll second that. On the other hand I tried to cover my old boiler last night but she rolled over snoring. Quote Link to comment Share on other sites More sharing options...
flynny Posted August 11, 2014 Report Share Posted August 11, 2014 How old mate, the NHBC guarantee on a new , new build home is 10 years, might not cover the boiler if it's 6-7 Years old?? If it's a new home I'd be onto the builders to sort out, Atb Flynny Quote Link to comment Share on other sites More sharing options...
leeds chimp Posted August 11, 2014 Author Report Share Posted August 11, 2014 How old mate, the NHBC guarantee on a new , new build home is 10 years, might not cover the boiler if it's 6-7 Years old? ? If it's a new home I'd be onto the builders to sort out, Atb Flynny thats the problem as the builders went bust...shortly after the final house was sold so not sure how to carry on down that route Quote Link to comment Share on other sites More sharing options...
chady Posted August 11, 2014 Report Share Posted August 11, 2014 (edited) The NHBC won't cover the boiler. That's there for structural problems. Edited August 11, 2014 by chady Quote Link to comment Share on other sites More sharing options...
Jaymo Posted August 12, 2014 Report Share Posted August 12, 2014 Often boilers on estates are subbed out so find out the name on the Certificate and approach them direct as although you didnt pay them they have a duty as the installers... Quote Link to comment Share on other sites More sharing options...
nickofh Posted August 12, 2014 Report Share Posted August 12, 2014 My home insurance covers Home emergency( including boiler and central heating ) for up to £1000. Which is a damn good help if needed, the insurance is with AXA and was not anymore expensive than most covers without it ! As my boiler is five years old now been thinking about getting it serviced and homeserve include a service in their boiler cover that starts from £2.00 per month. You would be mad not to have any cover at that price. Quote Link to comment Share on other sites More sharing options...
HDAV Posted August 12, 2014 Report Share Posted August 12, 2014 Heard good stuff from people who have BG insurance. But check household insurer also.ay be covered or may be a cheap add on. Quote Link to comment Share on other sites More sharing options...
station Posted August 13, 2014 Report Share Posted August 13, 2014 Another vote for BG Homeserve - Had them out several times over the last 10 years and always fast, reliable service. We have boiler, controls, pipes and rads covered for around £20 per month. Last job done was new heat exchanger with power flush which would have been around £600 if we had paid ! Quote Link to comment Share on other sites More sharing options...
kingo15 Posted August 13, 2014 Report Share Posted August 13, 2014 Often boilers on estates are subbed out so find out the name on the Certificate and approach them direct as although you didnt pay them they have a duty as the installers... A duty to do what? Quote Link to comment Share on other sites More sharing options...
Jaymo Posted August 14, 2014 Report Share Posted August 14, 2014 Just because you supplied and fitted it for someone else does not absolve you from all problems arising....... We had exactly this with ours many moons ago Quote Link to comment Share on other sites More sharing options...
kingo15 Posted August 14, 2014 Report Share Posted August 14, 2014 Depends on the time scale and the exact problem? If it's fairly new then the boiler should have a decent warranty with it, so you should be covered by the boiler manufacturer. As regards to pipe work and any other issue the installers should have taken out insurance to cover all pipework for a set period of time. So you may have to do sime leg work to find out who fitted what. As a plumber may have fitted all the pipework and another person could of commissioned the boiler and put his name to it. Quote Link to comment Share on other sites More sharing options...
discobob Posted August 14, 2014 Report Share Posted August 14, 2014 Also check with the manufacturer as some boiler manufacturers give a 5 year warranty - although this is usually dependant on them being maintained Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.