digger Posted February 27, 2007 Report Share Posted February 27, 2007 Went to run a bath for the girls on Sunday night and there was no cold water and a trickle of hot. The mains fed cold tap in the kitchen was a slow flow and the header tank would not fill. Turns out the main has burst between the external stop cock and the internal one with good indication its under my kitchen floor. My kitchen is a one off bespoke range of " units " that cant be removed one by one to get to my internal stop cock. Basically my floor needs digging up ( unless I use a mole ) and there is no option other than to butcher the units. I have no problem with virgin paying for a new kitchen, I will fit it myself to save them £2k but Bransons minions say Im not covered for tracing and rectifying leaks, only for water damage. When I explained that unlike Branson I cant just go to my Carib island, I have to move wife and two kids out there answer was " sorry, but you are not covered ". Is it me or is this a crock o **** ? Branson should have stuck to records / **** trains / failed balloon flights. Rant over, tossers happy to take my money but as happy to let us live with no water, should have sent the family to a hotel, how much to get to Necar ? Quote Link to comment Share on other sites More sharing options...
LEFTY478 Posted February 27, 2007 Report Share Posted February 27, 2007 Insurance companys: can't live with them, can't shoot them! Sorry to hear your problems. Flood damage sucks! Hope you get it sorted. Quote Link to comment Share on other sites More sharing options...
Lord Geordie Posted February 28, 2007 Report Share Posted February 28, 2007 Rather than searching for the leak would it not be EASIER to simple replace the whole section between the 2 stopcocks as a matter of course? After all if the pipe has failed in ONE area then it may fail in another once the patch up has been done! LG Quote Link to comment Share on other sites More sharing options...
al4x Posted February 28, 2007 Report Share Posted February 28, 2007 The man is right, assuming you have an old pipe under the floor it will be either Iron or lead, odds are as soon as you mend it it will go again. Best route is to re-lay a new plastic pipe and do as much of it outside the house as possible. Quote Link to comment Share on other sites More sharing options...
Peter_HMR Posted February 28, 2007 Report Share Posted February 28, 2007 I thought insurance companys were meant to insure you not find new ways of how not to insure you . Maybe you could just let it and flood the house then get a new one :unsure: Quote Link to comment Share on other sites More sharing options...
digger Posted February 28, 2007 Author Report Share Posted February 28, 2007 It gets better ! Plumber came round and wants to dig up back garden to locate the pipe before he submits his report. I truly hope the water I can hear washing away does some serious damage. And on the way home a bus pulled out in front of me on a roundabout causing my car to be rear ended, then drove off. Bloody car is insured with Virgin :unsure: Quote Link to comment Share on other sites More sharing options...
Lucky Posted February 28, 2007 Report Share Posted February 28, 2007 Sorry to hear about this but Idont think this unique to Virgin, I think you will find that all insurance companys will pay for the damage but not for the cause. I had a burst pipe in my old house it was in the loft they paid for the damage caused but the cost of the repair to my tank was down to me :unsure: Unfortunately insurance is one the nessary evils I hhope you get it sorted soon Colin Quote Link to comment Share on other sites More sharing options...
Mungler Posted February 28, 2007 Report Share Posted February 28, 2007 Sorry to hear about this but Idont think this unique to Virgin, I think you will find that all insurance companys will pay for the damage but not for the cause.I had a burst pipe in my old house it was in the loft they paid for the damage caused but the cost of the repair to my tank was down to me :o Unfortunately insurance is one the nessary evils I hhope you get it sorted soon Colin :unsure: Yep, also plenty of arguments to be had over the bit between the road and the house, especially if there is a shared driveway / common parts involved etc. Insurance - sell you an umbrella when the sun shines and take it away when it rains. It is always worth thinking carefully and asking around before picking up the insurance hotline - had damage occured within the kitchen you would probably have been covered, and of course if during the course of stripping out and fixing the source might have become apparent and fixed in the course of works etc. Quote Link to comment Share on other sites More sharing options...
lurcherboy Posted February 28, 2007 Report Share Posted February 28, 2007 There are people I deal with who refuse to insure anything other than their motors. The arguement is that insurers can, and will, have a clause or two no matter what that can be used as a get out clause should they desire to. I am coming around to their way of thinking especially with the bogus/knocked up claims I hear people boasting about. LB Quote Link to comment Share on other sites More sharing options...
garyb Posted February 28, 2007 Report Share Posted February 28, 2007 I was looking at our policy earlier, and I noticed that it does state that they will only deal with water damage, and not the locating and fixing of a leak... We are not with Virgin though. Quote Link to comment Share on other sites More sharing options...
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